Agriculture Service Manager: Lead Workshop & Field Support

KC Equipment; Gold Coast City; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Uniforms

Staff discounts

Job summary

KC Equipment is seeking a Service Manager – Agriculture to lead day-to-day workshop coordination, support technicians and oversee jobs from booking to completion.

This hands-on leadership role blends workshop management with practical mechanical work, including field service and customer breakdowns when required. You’ll guide engineers, liaise with customers and collaborate with Sales and Parts teams across Queensland.

Qualifications

• Qualification as a Diesel or Plant Mechanic with relevant experience.
• Previous workshop leadership or supervisory experience essential.
• Strong knowledge of workshop operations, planning and workflow coordination.
• Ability to lead, support and guide technicians and apprentices.
• Commitment to safety, quality workmanship and customer service.

Responsibilities

• Lead daily workshop workflow, job allocation and priorities.
• Monitor job progress, timeframes and documentation.
• Coordinate servicing, repairs, diagnostics, warranty work and pre-delivery inspections.
• Provide technical guidance and support to technicians and apprentices.
• Work closely with customers, Sales and Parts to coordinate jobs and communication.
• Carry out mechanical work and assist with field service and breakdowns.
• Maintain a safe, clean and well-organised workshop.
• Promote safe work practices and quality workmanship.

Skills

Diesel or Plant Mechanic

Workshop leadership

Communication skills

Organisational skills

Safety focus

Education

Trade qualification (Diesel/Plant Mechanic)

Tools

Forklift Licence

C Class Driver Licence

Job description

KC Equipment is seeking a Service Manager – Agriculture to lead day-to-day workshop coordination, support technicians and oversee jobs from booking to completion.

This hands-on leadership role blends workshop management with practical mechanical work, including field service and customer breakdowns when required. You’ll guide engineers, liaise with customers and collaborate with Sales and Parts teams across Queensland.