Aged Care Services Manager — People-First Leader

Lumia Care; Adelaide; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Employee Assistance Program

Job summary

Lumia Care in Dulwich, SA is seeking a Care Services Manager to lead our care team and oversee service delivery. This is a key leadership role focused on people, quality and client outcomes within our aged care, disability and clinical support services.

The successful candidate will be an experienced Aged Care leader with strong people management, decision‑making, and stakeholder engagement skills. A proactive, improvement‑focused approach will be essential for success.

Qualifications

• Experience leading aged care teams and services.
• Strong people management and communication abilities.
• Ability to manage performance and difficult conversations.
• Understanding of person-centred care, quality and safeguarding.

Responsibilities

• Lead, coach and develop the care team.
• Manage day‑to‑day service delivery and priorities.
• Build a positive, accountable, people‑centric culture.
• Manage performance, supervision and team development.
• Build strong relationships with clients, families, staff and stakeholders.
• Monitor client needs, incidents, risks and complaints.
• Ensure compliance with Aged Care requirements and standards.
• Drive continuous improvement across care systems and processes.
• Ensure safe, consistent and person‑centred service delivery.

Skills

Aged Care leadership

People management

Communication skills

Decision making

Stakeholder management

Quality safeguarding

Organisational skills

Job description

Lumia Care in Dulwich, SA is seeking a Care Services Manager to lead our care team and oversee service delivery. This is a key leadership role focused on people, quality and client outcomes within our aged care, disability and clinical support services.

The successful candidate will be an experienced Aged Care leader with strong people management, decision‑making, and stakeholder engagement skills. A proactive, improvement‑focused approach will be essential for success.