Aged Care Home Care Partner | Compassionate Lead

St Vincent's Health Australia Limited; Great Western; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary packaging up to $15,990

Meals and Entertainment card up to $2,

Fitness Passport

Free annual flu vaccination

Team environment with community care

Job summary

St Vincent’s Care Services is seeking a compassionate Care Partner to support aged care and home care clients in Melbourne. You will coordinate Support at Home Packages, assess needs, and lead care planning with a caring, team-based approach.

You will collaborate with Clinical and Allied Health teams, manage a team of Support Care Workers, handle scheduling, and assist with client pricing and enquiries. Your heart for service will drive high-quality care.

Qualifications

• Cert III in Individual Support or higher in Aged Care is required.
• Minimum 2 years’ Home Care case management experience.
• Collaborate with Operations Manager for program management.
• Lead quality improvement activities and reporting.
• Provide advanced case management and service coordination.
• Monitor client budgets and identify underspends/overspends.
• Escalate to Operations Manager for SIRS reporting.
• Support client well-being through professional care.
• Observe and report changes in client status.
• Understand Aged Care Standards and the Reforms.
• Strong time management and communication skills.
• Complete and maintain Key Personnel Checks.

Responsibilities

• Coordinating all aspects of Support at Home Packages and private clients within the Melbourne location
• Optimising care within clients identified care needs (liaising with Clinical and Allied Health and key stakeholders)
• Responsible for ongoing care planning, assessment and reviews
• Involvement in recruitment process for staffing requirements
• Manage a team of Support Care Workers
• Assist scheduling based on service needs
• Answer new potential client enquiries regarding available service provision and pricing

Skills

Aged care certs

Home care case management

Quality improvement

Budget management

SIRS reporting

Staff management

Scheduling coordination

Client liaison

English communication

Education

Cert III in Individual Support

Cert IV in Aged Care

RN or higher qualification

Job description

St Vincent’s Care Services is seeking a compassionate Care Partner to support aged care and home care clients in Melbourne. You will coordinate Support at Home Packages, assess needs, and lead care planning with a caring, team-based approach.

You will collaborate with Clinical and Allied Health teams, manage a team of Support Care Workers, handle scheduling, and assist with client pricing and enquiries. Your heart for service will drive high-quality care.