Aged Care Care Partner — Home-Based, Person-Centered

Mercy Community Service; Yeppoon; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary packaging

Employee Assistance Program

Vaccination reimbursements

Employee benefits program

Job summary

Mercy Community Service in Yeppoon is seeking an experienced Care Partner to join our Community Aged Care Services team on a permanent full-time basis. The role covers in-home care coordination and personalised support for older people to live safely and independently at home.

You will work within a rights-based, person-centred framework and collaborate with participants, their supporters, and interdisciplinary teams.

Qualifications

• Diploma-level qualification in Community Services, Aged Care, Case Management, or equivalent.
• Demonstrated experience in care coordination, case management or similar roles in aged care, health, or disability services.
• Strong communication, empathy and cultural competence.
• Skilled in using care management or CRM systems.

Responsibilities

• Collaborate with participants to develop individualised care plans within required funding timeframes.
• Incorporate the participant’s goals, and environmental requirements within the participant care plan and delivery.
• Establish and update care plan and funding requirements, ensuring participants understand their available services and financial responsibilities.
• Review care notes and service delivery data.

Skills

Care coordination

Communication

Empathy

Cultural competence

Education

Diploma in Community Services/Aged Care/Case Management

Tools

CRM systems

Job description

Mercy Community Service in Yeppoon is seeking an experienced Care Partner to join our Community Aged Care Services team on a permanent full-time basis. The role covers in-home care coordination and personalised support for older people to live safely and independently at home.

You will work within a rights-based, person-centred framework and collaborate with participants, their supporters, and interdisciplinary teams.