Aftermarket Equipment Support Specialist

Clark Equipment; Hornsby; Sur place; AUD 50 000 - 70 000; Plein temps

Résumé du poste

Clark Equipment is seeking a customer-centric product support person to join the Aftermarket Support Team at the Hornsby head office. The role involves assisting branch and dealer enquiries, providing spare parts information and freight details, and supporting order processing and stock audits.

Ideally, the candidate will have mechanical aptitude, spare parts interpretation and sales/customer service experience, with the ability to multitask in a fast-paced environment.

Qualifications

• Mechanical aptitude or equipment/machinery knowledge.
• Spare parts interpretation, sales and customer service experience.
• Ability to multi-task in a fast-paced environment.
• Experience in a similar position or within the industry is desirable, but not essential.

Responsabilités

• Attend to branch and dealer enquiries, including freight enquiries/expediting & providing spare parts information.
• General administration and housekeeping.
• Assist with order processing and warehouse stock audits.
• Includes on-the-job training to become familiar with the tools used to support a variety of products/brands.

Connaissances

Mechanical aptitude

Customer service

Sales experience

Multitasking

Description du poste

Clark Equipment is seeking a customer-centric product support person to join the Aftermarket Support Team at the Hornsby head office. The role involves assisting branch and dealer enquiries, providing spare parts information and freight details, and supporting order processing and stock audits.

Ideally, the candidate will have mechanical aptitude, spare parts interpretation and sales/customer service experience, with the ability to multitask in a fast-paced environment.