Aftercare Support Worker — SEWB & Community Healing

Waminda; Shoalhaven Heads; On-site; AUD 41,000 - 63,000; Part time

Benefits offered by this job

Salary packaging

Paid wellbeing time

Ongoing professional development

Job summary

Waminda is seeking a compassionate Aftercare Support Worker to join our Social and Emotional Wellbeing (SEWB) team. Based across Illawarra & Shoalhaven, you will provide culturally safe, trauma-informed aftercare support to Aboriginal and Torres Strait Islander people following suicide-related crises or bereavement.

You will work with SEWB Practitioners, Counsellors and the Strong Yawa team to strengthen referral pathways across Aboriginal and mainstream mental health, health, and community

Qualifications

• Certificate IV in Community Services, Mental Health or equivalent in a related field.
• Experience in mental health, social and emotional wellbeing, community services, or suicide prevention support.
• Understand trauma-informed care, crisis support, and culturally safe practice.
• Ability to provide compassionate, client-centred support.
• Excellent communication skills with clients, families and services.
• Strong organisational skills and ability to manage competing priorities.
• Familiarity with MS Office and electronic client records.
• Ability to work independently and in a multidisciplinary team.
• Respect confidentiality and professional boundaries.
• Commitment to Aboriginal health and community-led care; willingness to ongoing training.
• Experience in administration or reporting tasks is highly regarded.

Responsibilities

• Provide culturally safe aftercare support to Aboriginal and Torres Strait Islander individuals following suicide-related crises or bereavement.
• Work within a co-designed service model guided by NACCHO’s National Model of Care and community priorities.
• Walk alongside clients and families to provide emotional support, follow-up, and care coordination.
• Support clients to connect with appropriate services including GP clinics, hospitals, AOD services, schools, police, funeral services, and mental health providers.
• Build and maintain strong referral pathways across Aboriginal Community Controlled and mainstream services.
• Work collaboratively with SEWB practitioners and multidisciplinary teams to ensure continuity of care.
• Participate in the Aftercare Community of Practice to share learning and strengthen service delivery.
• Maintain accurate, timely, and confidential client records and reporting requirements.
• Collect and report service data in line with funding and program requirements.
• Identify and report workplace risks, hazards, and safety concerns.
• Support continuous improvement of aftercare service delivery through feedback and reflection.

Skills

Certificate IV in Community Services

Mental Health

Trauma-informed care

Compassionate care

Communication skills

Organisational skills

MS Office

Independent and team work

Confidentiality

Professional development

Administration or reporting

Education

Certificate IV in Community Services

Tools

Microsoft Office

Job description

Waminda is seeking a compassionate Aftercare Support Worker to join our Social and Emotional Wellbeing (SEWB) team. Based across Illawarra & Shoalhaven, you will provide culturally safe, trauma-informed aftercare support to Aboriginal and Torres Strait Islander people following suicide-related crises or bereavement.

You will work with SEWB Practitioners, Counsellors and the Strong Yawa team to strengthen referral pathways across Aboriginal and mainstream mental health, health, and community