Advisor, People Operations

International Convention Centre Sydney (ICC Sydney); Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Free daily meals

Discounted parking

Wellbeing and parental leave

Job summary

ICC Sydney is seeking an enthusiastic Advisor, People Operations to join our award-winning People and Culture team. You will manage HR transactional queries, triage support, and ensure a high standard of HR service across the business.

The role focuses on onboarding/offboarding, recruitment administration, and compliance, with opportunities to drive improvements and learn within a supportive, inclusive culture.

Qualifications

• Minimum of 2 years’ experience in a Human Resources generalist function with competency in most areas outlined above.
• Tertiary qualification in Human Resources or a related business discipline.
• Experience in Hospitality/Events/Retail is advantageous but not essential.
• Australian working rights are required.
• Screening checks include National Police Background Check, 100-point identity check and health assessment if shortlisted.

Responsibilities

• Deliver HR transactional queries and triage via a service centre.
• Oversee HR administration through the employee lifecycle with a continuous improvement lens.
• Support onboarding and offboarding with orientation and induction plans.
• Coordinate bulk recruitment services, including contracts, job ads and interview guides.
• Champion HR compliance and protect people data while minimizing risk.

Skills

HR generalist

People operations

Adaptability

Stakeholder management

Education

Bachelor's degree in Human Resources or related business

Tools

ServiceNow

Job description

At ICC Sydney, Australia’s leading convention,exhibition and entertainment precinct, we’re more than just a world class venueand brand – we’re a community of passionate professionals dedicated to puttingour people first. As part of our close-knit team, you’ll help deliverunforgettable events and experiences in a space that fosters creativity andcollaboration.

The Consortium involving Darling Harbour Live, Placemaking NSW, and ICC Sydney,as part of the Public Private Partnership (PPP) delivering ICC Sydney, includesthe architectural landmark – The Cutaway, as part of the PPP portfolio. Withits striking architecture and prime location in the heart of Barangaroo, TheCutaway is a premium stage for festivals, immersive experiences, corporatelaunches, exhibitions, gala dinners and creative industry showcases – making itan extraordinary location for our team members to work.

We prioritise inclusivity and support, creating anenvironment where every team member can thrive. If you need any adjustmentsduring the recruitment process, don’t hesitate to reach out to our team [e-mail] or call 02 9215 7188. You can also connect with one ofour internal diversity streams for additional support.

About this opportunity:

We are looking for an enthusiastic and detail-oriented Advisor, People Operations to join our award-winning People andCulture team and be responsible for managing all HR transactional queries forthe business.

The Advisor, PeopleOperations has a supervisory responsibilityforensuring thePeople Operationsteamsupports the People and Culture team and ICC Sydney business units, deliveringconsistently high levels of HR support and advice while driving continuousimprovement initiatives and effectively managing compliance.
In this role, youwill;

• Responsible for the delivery of the HR support and contact centre functions. Field Tier 1 and 2 HR queries and provide triage services for all other queries. Service management via service now ticketing and an operational call centre.
• Oversee the delivery of the HR administration requirements throughout the employee life cycle with a continuous improvement lens.
• Support the onboarding and offboarding process for all ICC Sydney team members, including the delivery of orientation, induction and plans that facilitate a smooth transition into and out of the business.
• Oversee and assist in the delivery of bulk recruitment services to the business and provide the administrative and organisational service for the overall recruitment function. This includes all contracts, letter development, organisational charts, position descriptions, job ads and interview guides.
• Champion the HR compliance and audit effort to ensure ICC Sydney people data is protected and risk is minimised. Ensure active, timely and accurate people records are maintained.

Why ICC Sydney?

ICC Sydney offers more than just a job – we provide the chance to bepart of something extraordinary. We create worldclass experiences while fostering a collaborative, inclusive culture where yourideas and skills are valued.

As part of ourteam, you’ll help deliver unforgettable events and experiences while enjoying a range of exceptional benefits,including:

• Free and fresh daily meals.
• Heavily discounted car parking and onsite dry cleaning.
• Additional and generous leave opportunities including paid wellbeing leave, volunteer leave and parental leave.
• Purchased leave, novated leasing and salary sacrificing options.
• Access to exclusive health insurance offers and an executive superannuation arrangement.
• Team social events; regular companywide meetings and networking, annual awards night, social clubs and committees and diversity and inclusion activations.
• Access to discounted or complimentary event tickets.
• A coffee and pastry on us, on your birthday.
• Regular professional development and learning opportunities.
• We encourage your work life balance and offer flexibility to suit you.
• As an international company, LegendsGlobal can offer future career opportunities throughout our global networkof venues.
• CBD location close to public transportand in the heart of the Darling Harbour precinct.

ICC Sydneyiscommitted to prioritising equitable, sustainable and innovativepractices for all team members and visitors. This includes people with allabilities, First Nations Peoples, people across all generations, LGBTQIA+individuals, new Australians, parents and carers, and families of allstructures. Our diverse, passionate team drives a culture of collaboration,inclusion and service excellence.

Required Skills & Experience:

You will be a true People andCulture generalist, who is approachable to all levels of the business as wellas being adaptable and able to handle changing priorities and tasks. This is afast-paced and highly varied role which requires a go-getter, with a positiveattitude and willingness to learn.

Ideally, you would have a minimumof 2 years’ experience in a Human Resources generalist function with competencyin most areas outlined above as well as a tertiary qualification in HumanResources or a related business discipline.

Experience working within theHospitality/Events/Retail industry would be advantageous, however notessential.

Don't be discouraged if yourexperience doesn't perfectly align with every requirement. We're open todeveloping the right person and encourage applications from candidates who areeager to learn and grow.

To be eligible for employment you must have validworking rights in Australia.
PleaseNote; relevant screeningchecks will be conducted as part of the recruitment process. This includes aNational Police Background Check for successful candidates. You will also be required to show proof of identity that meets the 100-point check. Shortlistedcandidates may also be required to complete an appropriate and relevant healthassessment as part of the recruitment process.

Join us at ICC Sydney, whereyou can bring your best, whole self to a team that truly puts people first.