Advanced Groomer | Ormond

PETstock Retail Pty Ltd; City of Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Mental health support

Pet-friendly benefits

Paid parental leave

Corporate discounts

Workplace Banking access

Job summary

Petstock Group in Melbourne is seeking a skilled dog groomer to provide full grooming services for a variety of breeds, including bathing, drying, nails, brushing, clipping, and breed-specific styles. You will coordinate with the Store Manager and bookings to deliver a positive grooming experience for clients and their dogs.

Join a values-driven team with award-winning development programs, generous leave options, and wellness benefits.

Qualifications

• Experience in professional dog grooming.
• Ability to create and embed strong safety practices throughout the salon and store.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide full grooming services for a variety of breeds, including bathing, drying, nails, brushing, clipping.
• Coordinate the grooming salon and clients with the Store Manager.
• Take client bookings and provide exceptional customer service.
• Maintain high salon presentation and stock management.
• Support local marketing opportunities and achieve sales targets.

Skills

Dog grooming

Customer service

Team coordination

Education

Grooming qualification

Job description

Join a passionate team where we are inspired by pets and animals to be better people both in our careers and our everyday life, making an impact for Pets, People and the Planet! Award-winning programs that support career growth, with a new leadership development program underway Team member, family & pet benefits across Petstock Group & Woolworths Group Free access to mental health, financial & wellbeing support services As an inspired member of the Petstock Group, our connections with pets help us grow as people. At the Petstock Group, together we live by this truth. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life. Our team of pet pampering experts take pride in their work, delivering excellent, high-standard grooming services.

Why Petstock is the Place for You

• Free access to mental health, financial & wellbeing support services
• Team member, family & pet benefits across Petstock Group & Woolworths Group
• Free access to mental health, financial & wellbeing support services through our Sonder service
• Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave
• Health and wellness services at a great corporate discount
• Exclusive access to Workplace Banking
• Award-winning programs that support career growth, with a new leadership development program underway

A Peek Into Your Petstock Day

• Provide full grooming services for a variety of breeds, including bathing, drying, nail clipping, brushing, combing and both generic and breed-specific clipping
• Provide a positive and memorable grooming experience for all customers and their dogs
• Coordinate the grooming salon and clients in conjunction with the Store Manager
• Make client bookings
• Assist store shop floor team when required, providing exceptional customer service where you and your customer will have memorable, meaningful interactions
• Maintain a consistently high standard of salon presentation and oversee stock management
• Work with the Store Manager and team to ensure member program targets and expectations are consistently met
• Proactively support local marketing opportunities and recruitment referral programs
• Work with the team to achieve and exceed sales targets
• Maintain a strong safety mindset with commitment to create a culture of safety within your team

Experience

• Do you have the below experience and looking to take the next step in your career?
• Experience in professional dog grooming
• Qualification in Grooming preferred, but not essential
• Ability to create and embed strong safety practices throughout the salon and store
• Good knowledge of specific breed clips, with a commitment to maintaining grooming styles and brand/product knowledge
• Physically fit, with the ability to lift heavy animals as required
• Demonstrated experience in handling and working with live animals
• Maintain advanced understanding of zoonotic and skin diseases and how to identify them
• Proven ability to exceed grooming KPIs through high-quality care, customer satisfaction, and strong team collaboration
• Exceptional communication and interpersonal skills, with the ability to build rapport and effectively engage with customers and team members
• Strong attention to detail

Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.

We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.

At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.

We are the Petstock Group, a network of energetic and passionate businesses, brands and pet lovers coming together to champion the health and wellbeing of our pets. Our connections with pets help us as people…at the Petstock Group, together we live by this truth. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life. The Petstock Group is built on family values and our passion for pets and animals. We have built a strong, inspirational, and inclusive culture where hard work, fun, laughter & happiness is the norm. Inspired by pets, to grow as people, the Petstock world is one where anything is possible, together we make an impact for people, pets, and the planet.