Advanced Case Manager - Assessment and Referral Court (ARC)

Magistrates' Court of Victoria; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Magistrates' Court of Victoria in Melbourne is seeking an Advanced Case Manager for the Assessment and Referral Court (ARC). You will deliver complex, non-adversarial case management within a multidisciplinary team to support participants facing mental illness, AOD, homelessness and related issues.

The role emphasises a client-centred, strengths-based and solution-focused approach, building long-term therapeutic relationships and presenting expert advice in court to help achieve positive

Qualifications

• Advanced case management skills and client-centred, strengths-based and solution-focused support are required.
• Excellent written and verbal communication skills are essential, including reports and court presentations.
• Experience coaching and mentoring other case managers.
• Strong stakeholder engagement with judiciary, legal professionals and service providers.

Responsibilities

• Deliver complex case management using a holistic and collaborative approach.
• Attend Court regularly to provide expert advice to the Magistrate and multidisciplinary team.
• Build long-term therapeutic relationships with participants and support positive outcomes.

Skills

Advanced case management

Client-centred support

Coaching and mentoring

Stakeholder engagement

Written and verbal communication

Education

Diploma level desirable

Job description

Advanced Case Manager - Assessment and Referral Court (ARC)

Magistrates' Court of Victoria – Melbourne VIC

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.

Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'.

Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

The Magistrates' Court of Victoria (MCV) has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The MCV determines in excess of 200,000 cases per annum at 51 venues, dealing with over 90 percent of all adult cases that come before Victorian courts each year.

MCV aims to be an innovative, accessible and responsive court that provides quality services to the Victorian community.

About the Role

Make a crucial contribution to a multidisciplinary team that includes a magistrate, lawyer, police and support persons. ARC provides non-adversarial, less formal hearings to review and support participant progress, and you will deliver complex case management using a holistic and collaborative approach.

Working with participants experiencing mental illness and/or cognitive impairment, as well as issues relating to alcohol and other drugs, homelessness, family violence and limited social supports, you will help individuals stabilise their circumstances and work towards meaningful goals. Unlike many case management roles, you will have the opportunity to build long-term therapeutic relationships, working with voluntary, non-mandated participants for up to 12 months prior to sentencing.

Alongside participants, you will attend Court regularly to provide expert advice to the Magistrate and multidisciplinary team, contributing to positive and lasting outcomes for some of the court's most vulnerable clients.

About You

This role requires advanced case management skills and the ability to provide client-centred, strengths-based and solution-focused support to people with complex needs.

You will bring:

• Relevant qualifications (Diploma level highly desirable) and/or experience in forensic, family violence, AOD, homelessness and/or mental health settings.
• A person-centred, evidence-based approach, with the ability to motivate and support positive change.
• Experience in, or the capability to provide, coaching and mentoring to other case managers.
• Strong stakeholder engagement skills, with the ability to build effective relationships with the judiciary, legal professionals and service providers.
• Excellent written and verbal communication skills, including preparing reports, maintaining case notes and presenting in a court environment.

Other information

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.