Administrator Trainee - First Nations

MEGT; Rockhampton Regional; On-site; AUD 43,000 - 60,000; Full time

Job summary

MEGT invites applications for a Business Banking Trainee in Rockhampton, a unique Aboriginal and Torres Strait Islander Identified position. The trainee program focuses on developing practical skills in retail branch operations within large financial organisations, including mentoring and a nationally recognised qualification.

Successful candidates will engage in needs-based conversations, educate customers on digital solutions, and perform general banking duties while earning full-time hours

Qualifications

• Strong verbal communication skills and professional phone manner.
• Attention to detail and problem-solving skills.
• Ability to take direction and work within a team.
• Punctual, reliable and positive attitude.
• Customer service/money handling experience (highly desirable).

Responsibilities

• Provide customers with a positive branch experience.
• Engage in needs-based conversations with customers.
• Provide advice and educate customers on digital solutions.
• Teach customers on self-service ways of banking.
• General banking and telling duties; money handling, facilitating transactions and ATM maintenance.

Skills

Verbal communication

Attention to detail

Teamwork

Punctuality

Customer service

Job description

Join MEGT as a Business Banking Trainee - First Nations Position

Are you a motivated and reliable individual looking for a career in Retail branch operations, MEGT has a fantastic opportunity with large financial organisations for a Business Banking Trainee in Rockhampton?

This is an Aboriginal and Torres Strait Islander Identified role. This is a program to improve the under-representation of Aboriginal and Torres Strait Islander people in this industry and is an equal opportunity measure under section 105 of the Anti-Discrimination Act 1991. Only applications from Aboriginal people and/or Torres Strait Islander people will be considered for this role.

About the company:

Our clients provide banking and financial products and services to millions of retail and business customers and operate Australia wide. Local branches serve customers throughout communities and strive to create a balanced, sustainable society in which everyone can take part and build a better life.

About the role:

This traineeship offers a unique opportunity to develop practical skills and gain hands on experience in:

• Provide customers with a positive branch experience
• Engage in needs-based conversations with customers
• Provide advice and educate customers on digital solutions
• Teach customers on self-service ways of banking
• General banking and telling duties; money handling, facilitating transactions and ATM Maintenance

What we're looking for:

• Strong verbal communication skills and professional phone manner
• Attention to detail and problem-solving skills
• Ability to take direction and work within a team
• Punctual, reliable and positive attitude
• Customer service/ money handling experience (highly desirable)
• Prior to their formal offer, the successful candidate is required to undergo a Police Check.

What can you expect from us?

• Personalised one-on-one mentoring throughout your training to ensure your success
• A nationally recognised qualification
• Earn while you learn with full-time hours and weekly pay
• Career opportunities - after completing a Certificate III Business Traineeship

At MEGT, we enable people to start their careers through Apprenticeships and Traineeships and support large and small businesses to recruit, train and grow careers. Our purpose is to provide life changing, lifelong learning and employment solutions for all. We invite you to be part of our story. By applying, you agree to receive information about other MEGT employment and education opportunities

MEGT is committed to being a Child Safe Organisation and an Equal Opportunity Employer. We have zero tolerance of racism, discrimination, harm, or abuse. We have a culture that values safety, diversity, and inclusion and encourage all qualified applicants, including minorities, genders, protected veterans, Aboriginal and Torres Strait Islander peoples and individuals with disabilities are encouraged to apply.