Administrator Schoolbased Trainee

MEGT; Townsville City; On-site; AUD 16,000 - 23,000; Full time

Benefits offered by this job

Weekly pay while you learn

Structured training and TAFE support

One-on-one coaching

Hands-on ANZ branch experience

Job summary

MEGT, in partnership with ANZ Townsville, invites a Year 11/12 student to join as a School Based Business Administration Trainee in a real banking environment. You will complete a nationally recognised Certificate III in Business while gaining hands-on experience in customer service, concierge support, and banking operations at an ANZ branch in Townsville.

You’ll learn about cash handling, teller services and everyday branch functions, supported by structured training and mentorship.

Qualifications

• Year 11 or Year 12 student in 2026.
• Motivated and reliable, eager to learn.
• Willing to balance school, work and training.

Responsibilities

• Support customers and day‑to‑day branch operations.
• Assist with enquiries and direct customers to services.
• Learn cash handling and teller skills.
• Perform administrative tasks and data entry.
• Follow privacy, compliance and workplace procedures.

Skills

Customer service

Concierge support

Data entry

Banking operations

Cash handling

Teller services

Privacy & compliance

Workplace procedures

Education

Certificate III in Business

Tools

Banking systems

Business technology

Job description

Job Type: Permanent position | Full time position

Job Description

Join MEGT as a School Based Business Administration Trainee - First Nations Position Are you a motivated and reliable Year 11 or Year 12 student in 2026 looking to gain real-world experience while building your future career? MEGT, in partnership with ANZ Townsville , has an exciting opportunity for a First Nations School Based Trainee to gain hands-on experience in a professional banking environment while completing a nationally recognised Certificate III in Business .

This is a fantastic opportunity to develop valuable skills in customer service, concierge support, administration and banking operations while earning a weekly wage and continuing your school studies.

About the Role

As a School Based Business Administration Trainee, you'll gain practical experience supporting customers and the day-to-day operations of an ANZ branch.

You’ll have the opportunity to learn and develop skills in

• Welcoming customers and providing friendly concierge support
• Assisting with customer enquiries and directing customers to the appropriate services
• Supporting day-to-day branch and banking operations
• Learning about cash handling and teller services
• Using business technology and banking systems
• Completing administrative tasks and data entry
• Understanding privacy, compliance and workplace procedures
• Working alongside experienced ANZ team members

Completing your Certificate III in Business through structured training

You’ll gain valuable workplace experience while developing the confidence, communication and professional skills needed for future career opportunities.

About the Certificate III in Business

Throughout your traineeship, you’ll develop foundation skills in:

• Customer service and client support
• Business administration and data entry
• Handling enquiries and supporting customers
• Business technology and workplace systems
• Professional communication and teamwork
• Compliance, privacy and workplace policies
• Workplace organisation and administration

The qualification can help build a pathway into banking, finance, customer service, administration and further business studies.

We’re Looking For

• Reliable, motivated and eager to learn
• Friendly and confident when communicating with others
• Interested in customer service and working with people
• Professional and willing to learn new skills
• Comfortable using computers and technology
• Organised and able to follow instructions
• Able to work as part of a team
• Interested in building a career in business, banking or customer service
• Committed to balancing school, work and training
• Previous banking or administration experience is not required – this traineeship is designed to provide you with the skills, training and support you need to succeed

Can You Expect From Us

• A nationally recognised Certificate III in Business
• Weekly pay while you learn
• Structured training and TAFE support
• Personalised one-on-one coaching throughout your traineeship
• Hands-on experience in a professional ANZ branch environment
• The opportunity to develop valuable workplace and customer service skills
• A strong foundation for future career pathways

Location

Townsville, QLD This is a School Based Traineeship, allowing you to gain valuable workplace experience while continuing your Year 11 or Year 12 studies.

About ANZ

ANZ is one of Australia’s leading banking organisations, providing banking and financial services to customers across Australia and the wider region. ANZ branches support customers with their everyday banking needs and provide a range of financial products and services.

First Nations Identified Position

This is an Aboriginal and Torres Strait Islander Identified role. This program aims to improve the under-representation of Aboriginal and Torres Strait Islander people in this industry and is an equal opportunity measure under section 105 of the Anti-Discrimination Act 1991. Only applications from Aboriginal and/or Torres Strait Islander people will be considered for this role.

Your Career

If you’re a Year 11 or Year 12 student looking to gain real workplace experience, develop your customer service skills and earn while you learn, we’d love to hear from you!

About MEGT

At MEGT, we enable