Administrator - Store Support

Spotlight Retail Group (SRG); Melbourne; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Base salary + superannuation

Quarterly profit share

Career development

Team culture

Great location

Employee discounts

Employee Assistance Program (EAP)

Gym discounts

Job summary

Anaconda is seeking a proactive Operations Administrator to support seamless store operations, ticketing, promotions, openings and relocations from our South Melbourne base.

You will coordinate communications with stores, manage promotional ticketing details, liaise with buyers and suppliers, and help improve processes for efficiency and cost control.

Join a vibrant team at SRG across Anaconda, Spotlight and Harris Scarfe and enjoy strong rewards, development opportunities and staff benefits.

Qualifications

• 1+ year in a retail or similar role.
• Excellent written and verbal communication.
• Strong attention to accuracy with promos and deadlines.
• Ability to manage multiple tasks and meet deadlines.
• Proactive, goal‑oriented with process improvement mindset.
• Able to work autonomously while contributing to a team.
• Strong relationship-building with stakeholders at all levels.
• MS Office proficiency: Outlook, Excel, Word, PowerPoint.

Responsibilities

• Coordinate clear, timely communications to stores about processes, promotions and priorities.
• Own promotional ticketing details including pricing, expiry dates, sizes and quantities.
• Implement consistent ticketing processes with Buying Assistants and relevant teams.
• Collate ticket projections in Excel and communicate requirements and deadlines to stores.
• Coordinate ordering and inventory of ticketing and VM stationery with suppliers.
• Provide administrative support for new store openings and relocations.
• Identify cost-saving opportunities and improve operational efficiency.
• Attend weekly Marketing and new store meetings and relay store needs.
• Provide ad hoc operational administration support.

Skills

Communication skills

Prioritisation

Problem solving

Autonomous work

Stakeholder management

MS Office

Attention to detail

Tools

Microsoft Outlook

Excel

Word

PowerPoint

Job description

Bring your retail knowledge, organisation and can-do energy to a role that keeps our stores moving.

• Competitive rewards: Attractive base salary, superannuation and quarterly profit share.
• Career development: Opportunities for career progression, learning and development.
• A vibrant team culture: A collaborative environment where we embrace pace, welcome fresh ideas and encourage initiative.
• A great location: Centrally located South Melbourne Support Office, close to South Melbourne Market.
• Fantastic benefits: Team member discounts, Employee Assistance Program (EAP), gym discounts and more.

Anaconda, Australia’s leading outdoor adventure retailer, is looking for a proactive Operations Administrator to help create seamless store operations, deliver accurate and timely promotional ticketing, and support exciting new store openings and relocations.

About The Role

• Keep everyone connected: Coordinate clear, accurate and timely communications to stores about processes, upcoming promotions, sales initiatives and key priorities.
• Own the detail in promotional ticketing: Help ensure tickets are consistent, customer-focused and accurate. Including pricing, offers, expiry dates, sizes, quantities, spelling and formatting before they reach stores.
• Make ticketing simpler and smarter: Work with Buying Assistants and relevant teams to implement consistent processes, coach stakeholders on ticketing procedures and support compliance with the Promotional Ticketing Guide.
• Turn plans into action: Collate ticket projections in Excel and communicate ticketing requirements and deadlines to stores within agreed timeframes.
• Keep supplies moving: Coordinate ordering and inventory of ticketing and Visual Merchandising stationery with external suppliers, monitoring availability and identifying opportunities to manage costs.
• Help new stores hit the ground running: Provide administrative support for new store openings and relocations, working with internal teams and suppliers to help deliver a smooth setup.
• Find better ways to work: Identify practical process improvements and cost-saving opportunities that reduce time spent on tasks in stores and improve operational efficiency.
• Teamwork and Collaboration: Attend weekly Marketing and new store meetings, represent store and operational needs, capture actions, flag challenges, and follow up with stakeholders.
• Support the wider team: Assist with ad hoc operational administration, including communications, data collation, process updates and manuals.

What You Will Bring

• At least 1 year of experience in a similar or relevant role within the retail industry.
• Excellent written and verbal communication, with the ability to share information clearly and confidently.
• A commitment to accuracy, especially when working with promotional information and deadlines.
• The ability to manage competing tasks, prioritise effectively and meet set timeframes.
• A proactive, goal-oriented approach, with sound problem-solving skills and an eye for process improvement.
• Confidence working autonomously while contributing positively to a dynamic team.
• Strong relationship-building and influencing skills, with the ability to work with stakeholders at different levels.
• Proficiency in Microsoft Outlook, Excel, Word and PowerPoint.

• Updated resume
• Full working rights within Australia
• Must be based in Victoria
• Full-time availability

With 100 stores across Australia, Anaconda is more than a retailer – we’re a destination for adventure enthusiasts. Our mission is to provide the largest range of outdoor products in Australia and inspire our customers to explore the world. When you join our team, you will become part of the Spotlight Retail Group, which comprises Anaconda, Spotlight, and Harris Scarfe.