Administrator, Microsoft 365 and Azure

Victorian Infrastructure Delivery Authority; Melbourne; On-site; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Work‑life balance

High‑performing team environment

Equal opportunity employer

Personal and professional development

Training and development opportunities

Job summary

Victorian Infrastructure Delivery Authority (VIDA) seeks an experienced Administrator to manage Microsoft 365, Azure, and related cloud services in a Melbourne‑based role. You will support modern workplace technologies, maintain security controls, and collaborate with internal teams and vendors to improve service delivery.

The role emphasizes hands-on administration, incident resolution, automation, and clear communication with stakeholders to ensure reliable, compliant technology services

Qualifications

• Tertiary IT qualification or equivalent experience required.
• Microsoft 365/Azure certifications are valued, e.g. MS-102, AZ-104, SC-300/SC-400, AI/365 fundamentals.

Responsibilities

• Administer Microsoft 365 services (Exchange Online, SharePoint Online, Teams, OneDrive, Power Platform).
• Administer Azure resources, Defender suite and security tooling; manage alerts and integrations.
• Ensure identity security and governance (MFA, Conditional Access, Privileged Identity Management).
• Troubleshoot issues using PowerShell, Graph, and Power Automate to streamline admin tasks.
• Follow ITIL-aligned incident, request, problem, and change management processes.
• Communicate effectively with stakeholders and provide user-focused technical support.

Skills

Microsoft 365

Azure

PowerShell

Microsoft Graph

Power Automate

ITIL

Incident management

Stakeholder engagement

Security governance

Copilot

Education

Relevant IT degree or equivalent ervaring

Tools

Power Automate

Microsoft Copilot

Defender suite

Job description

Location: Melbourne - CBD and Inner Metro suburbs

Reference: 13133

About this Opportunity

The Administrator, Microsoft 365 and Azure will administer, maintain and support VIDA’s Microsoft 365, Azure and related cloud services, helping to provide reliable, secure and effective technology services across the organisation. As part of the Infrastructure and Operations team, the role supports a broad range of modern workplace technologies, including Microsoft 365, Microsoft Copilot, Azure, identity and access management, information protection and enterprise collaboration services.

Working within established standards and service management practices, you will monitor platform performance, resolve incidents and service requests, maintain system security and compliance controls, and support backup and recovery activities. Use automation and reporting tools to improve administration processes, service delivery and the user experience.

This is a practical, hands‑on opportunity to contribute to the day‑to‑day operation and continuous improvement of VIDA’s core technology platforms while working collaboratively with internal stakeholders, service providers and technology vendors.

Communicates technical information clearly, build productive working relationships and adapt confidently to changing priorities and technologies. Proactive in identifying practical opportunities to improve systems, processes and user outcomes.

You will bring:

• Experience administering Microsoft 365 services including Exchange online, SharePoint Online, Teams, OneDrive and Power Platform, ensuring services remain available, secure and aligned with the approved standards.
• Administration experience on Azure platform & resources, application integrations, Defender suite, SIEM, SOAR, alert management and resolution.
• Demonstrated experience on identity security and governance including user provisioning, Conditional Access policies, MFA, Privileged Identity Management and access reviews in accordance with established security requirements.
• Practical knowledge and experience on Microsoft Purview solutions, Defender for Office 365, information protection, compliance controls and modern workplace technology solutions.
• The ability to troubleshoot technical issues and use tools such as PowerShell, Microsoft Graph and Power Automate to streamline routine administration.
• Experience working within ITIL-aligned incident, request, problem and change management processes.
• Strong communication and stakeholder engagement skills, with a responsive and user‑focused approach to technical support.
• A collaborative, adaptable and improvement‑focused mindset, with the ability to manage competing priorities and deliver quality outcomes.

Key Selection Criteria

• Microsoft 365, Azure and Modern Workplace Administration: Demonstrated experience administering Microsoft 365, Azure and modern workplace technologies, including Exchange Online, SharePoint Online, Teams, OneDrive, Microsoft Copilot and Power Platform, within a medium or large enterprise environment.
• Identity, Security and Information Protection: Demonstrated experience supporting Microsoft Entra ID and Microsoft Purview capabilities, including user lifecycle management, Conditional Access, multi‑factor authentication, role‑based access control, sensitivity labels, retention settings, compliance and data protection controls.
• Automation and Technical Problem Solving: Demonstrated ability to use PowerShell, Microsoft Graph, Power Automate or similar approved tools to support routine administration, automate operational processes, resolve technical issues and improve service delivery.
• Service Management and Continuous Improvement: Experience working within an ITIL‑aligned environment, including incident, request, problem and change management processes, with the ability to identify and contribute to practical improvements to services, processes and user experience.
• Communication and Stakeholder Engagement: Well‑developed communication and interpersonal skills, with the ability to provide practical technical advice, prepare clear documentation, build productive working relationships and support positive service outcomes for stakeholders, service providers and vendors.
• Customer Service and User Support: Demonstrated ability to provide responsive, practical and user‑focused technical support, including troubleshooting issues, explaining technical information clearly and supporting users to effectively adopt Microsoft 365, Copilot and related workplace technologies.

Qualifications and Mandatory Requirements

• A relevant tertiary qualification in Information Technology, Computer Science or a related discipline and/or equivalent industry experience, is required.
• Microsoft certifications relevant to the role would be highly regarded, such as MS-102 Microsoft 365 Administrator, AZ-104 Microsoft Azure Administrator, SC-300 Identity and Access Administrator, SC-400 Information Protection Administrator, AI-900 Azure AI Fundamentals and MS-900 Microsoft 365 Fundamentals.
• Experience supporting Microsoft Copilot, Microsoft Purview and enterprise information management platforms would be highly regarded.

What We Offer

• An emphasis on work‑life balance
• High‑performing team environment
• Equal opportunity employer
• Personal and professional development opportunities
• Committed to safety and wellbeing
• Training and development opportunities

Pre‑Employment Checks

The successful candidate will be required to undergo pre‑employment checks which include national police/qualification (where applicable) checks and misconduct screening.

Diversity and Inclusion

VIDA is an equal opportunity employer, committed to fostering a values‑led, diverse and inclusive workplace.
We believe our teams should represent the diversity of our communities in which we work, and we actively embrace and celebrate people from all walks of life.

If you require reasonable adjustments to fully participate in the recruitment process, please contact us. We're here to support you.

Applications close 11:59 pm - Monday, 23 Nov 2026

Applications close Monday 23 November 2026 at 11.59pm