Administrative Officer Level 3 - Mental Health Rehabilitation Unit

NSW Health; Shellharbour; On-site; AUD 51,000 - 53,000; Part time

Benefits offered by this job

Allocated Days Off

Salary packaging

Novated leasing

Fitness Passport

Employee Assistance Program

Career progression

Job summary

NSW Health is seeking an Administrative Officer Level 3 for the Mental Health Rehabilitation Unit at Shellharbour Hospital. The role provides comprehensive admin and clerical support, handles enquiries, and maintains records to ensure efficient patient-focused services.

The position is temporary part-time (22 hours per week) with a start in January 2027 and a part-time schedule of Monday, Tuesday, and Friday.

Qualifications

• Provide admin and clerical support to ensure efficient services.
• Respond to enquiries in person, by phone and email with accuracy.
• Maintain and evaluate admin processes to improve efficiency.

Responsibilities

• Respond to enquiries in person, over the phone and via email.
• Maintain record management systems and ensure data integrity.
• Monitor and improve admin processes and procedures.
• Support the unit in administrative tasks as required.

Skills

Administrative support

Customer service

Record management

Clerical tasks

Job description

Administrative Officer Level 3 - Mental Health Rehabilitation Unit

Provide a full range of admin and clerical support services to ensure delivery of efficient and effective patient/client focused services.

$37.27 - $38.44 per hour + 12% super & salary packaging | TemporaryPart Time 22 hours per week until 7 December 2027 | Shellharbour Hospital (SHH) | REQ707104 | Applications close: 22 November 2026

Join us in shaping healthier futures. Together we can do more.

As the Administrative Officer (Level 3), you will be responsible for responding to a range of enquiries (in person, over the phone and via email) providing accurate information and referring these enquiries in an effective and efficient manner. You will also be responsible for maintaining record management systems, and monitoring and evaluating admin processes, systems and procedures to improve efficiency.

This role requires the successful candidate to work Monday, Tuesday and Friday.
This role will commence in January 2027.

For more information and to view the position classification, see the Position Description here.

A little about us.

Shellharbour Hospital is a busy acute care facility which provides emergency services, elective surgical services, general medicine, antenatal and primary family health care, satellite renal dialysis, and adolescent and adult mental health services on site. It's an accredited healthcare facility with the Australian Council on Health Care Standards (ACHS) and is recognised as providing a high standard of care to the community.

Located on the beautiful South Coast of NSW, Shellharbour is known for its spectacular coastal scenery and is only a little over a 1.5 hour drive from Sydney.

Benefits of working with ISLHD.

• - Allocated Days Off (ADO) - once a month take a paid day off (eligible full-time employees)
• - Salary packaging - less tax and more take-home pay
• - Novated leasing - lease a car and pay for all running costs out of your pre-taxed salary (eligible full-time employees)
• - Fitness Passport - discounted gym membership that both you and your family can enjoy (eligible employees)
• - Employee Assistance Program (EAP) - free confidential and professional assistance for staff and their families
• - Career progression, professional development and secondment opportunities

• - Applicable vaccination requirements for a Category B role

This is a temporary leave relief position until 7 December 2027 with the possibility of extension.

ISLHD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

ISLHD is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and wellbeing of children and young people, actively working to protect them from harm and abuse.

Need more information or help applying?

• - Visit the ISLHD website for application tips, to learn more about ISLHD and other important application information.
• - Visit the Stepping Up website here. Stepping Up supports Aboriginal people to navigate the recruitment process and find a career or employment in NSW Health.
• - Visit The Welcome Experience website here. The Welcome Experience is a free service supporting essential workers (and their families) who are considering applying for or have accepted a job in regional NSW.
• - Follow us on social media: Facebook, Instagram, LinkedIn and YouTube.
• - For role-related queries or help applying, contact Sarah Watson on *************@health.nsw.gov.au

ISLHD acknowledges that our health district is located on the unceded lands of the Aboriginal people who are the Traditional Custodians of the NSW South Coast.