Administrative Coordinator

Control Insurance Solutions Pty Ltd.; Brisbane; On-site; AUD 50,000 - 85,000; Full time

Benefits offered by this job

Bonuses

Volunteer days

Paid parental leave

Learning & development

Wellbeing support & fitness discounts

On-site events & celebrations

Perks app

Job summary

Auto & General (A&G) is seeking an Administration Assistant to support the Pet Insurance Leadership team with daily administration, diary management, reporting, and event coordination. You will liaise with stakeholders and assist in the management of recognition programs and training requirements.

Based in Brisbane, the role offers growth opportunities and a collaborative, inclusive culture with a focus on wellbeing and community involvement.

Qualifications

• Minimum 2 years experience in a similar role.
• Strong written and verbal communication with stakeholders.
• Ability to manage multiple tasks and changing priorities.

Responsibilities

• Provide administrative support to General Managers and Senior Leadership.
• Coordinate General Managers' diaries and emails daily.
• Prepare reports, HR forms, and IT job requirements for the Pet Insurance team.
• Liaise with internal and external stakeholders on behalf of the team.
• Organise meetings, take minutes, and publish actions with follow-up.
• Manage the Pet Insurance Recognition program, expense claims, leave tracking, and mandatory training requirements for the department.
• Input and follow up on 'To Do' tasks within required timeframes.

Skills

Interpersonal skills

Time management

Prioritisation

Organisational skills

Tools

Microsoft Office

Job description

Purpose of the Role:

As our new Administration Assistant, you will aid and support the Pet Insurance Leadership team, including daily administration tasks, meeting management, reporting, liaising on behalf of the Leadership Team, and event management. You will:

• Provide administrative and organisational support to the General Managers, and Senior Leadership team as required
• Co-ordinate General Managers' diaries and emails daily
• Prepare reports, presentations, HR forms, and IT job requirements for the Pet Insurance team
• Liaise with internal and external stakeholders, on behalf of the team
• Organise and co-ordinate events, meetings, and minute-taking with timely publication and follow-up of action items
• Manage the Pet Insurance Recognition program, expense claims, leave tracking, and mandatory training requirements for the department
• Input and follow up on 'To Do' tasks within required timeframes

Knowledge and Experience:

• Minimum 2 years experience in a similar role
• Self-management, participative decision-making, and team collaboration with the ability to accept, promote, and manage change
• Exceptional interpersonal and communication skills with the ability to liaise effectively with all stakeholders
• Strong time management and organisational skills, including diary management and the ability to prioritise tasks and work under pressure
• Confidence to manage conflicting priorities, deal with different personalities, and use initiative to pre-empt situations
• Intermediate to advanced proficiency in Microsoft Office and/or Google Workspace (Excel/Sheets, Word/Docs, PowerPoint/Slides)
• Strong attention to detail, including proofreading and ensuring data accuracy
• Experience in corporate presentations and small event management

Our Perks:

• Location - Toowong: Close to a variety of public transport and easy parking options, the Toowong office has excellent end of trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues.
• Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
• Options for leave - life happens, so we've got volunteer days, an additional paid 'ME' day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
• Grow with us - we've got learning and professional development opportunities to suit everyone.
• Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you're passionate about.
• Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
• Celebrate the wins - we love sharing our successes and celebrating together - join us and you've got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
• Perks App - Access to an employee benefits and discounts app called 'Perks' offering your great discounts, offers and programs across a range of areas

About us:

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.