Administrative Clinical Support Officer (Level 3) - Trauma Orthopaedics Ward

Sydney Local Health District; Sydney; On-site; AUD 74,000 - 76,000; Full time

Benefits offered by this job

Allocated Day Off

Parental leave

Annual leave loading

Salary packaging

Novated leasing

Free courses and coaching

EAP counselling

Flu vaccination

Fitness Passport

Telehealth resources

Job summary

Sydney Local Health District is seeking a Permanent Full Time Administrative Clinical Support Officer at Royal Prince Alfred Hospital. You will support nurses, midwives and medical staff with administrative tasks, maintain KPIs, and work within a structured team under supervision of the Nurse Unit Manager.

The role requires Monday–Friday hours, strong computer skills, and the ability to manage multiple priorities in a high-volume hospital setting. CHF/NSW Health benefits apply.

Qualifications

• Ward/unit based administrative support duties.
• Experience with word processing, spreadsheets and databases.
• Ability to work independently with broad supervision and in a team environment.
• Experience in administrative role; HealthRoster experience beneficial.

Responsibilities

• Provide timely and accurate administrative/transactional services for the health care team on designated ward(s)/unit(s).
• Support operation of the unit under direction of the Nurse Unit Manager (NUM).
• Work with ward clerks and communication officers to maintain KPIs and efficient service delivery.

Skills

Computer literacy

Word processing

Spreadsheets

Database software

Independent working

Team collaboration

Prioritization under pressure

HealthRoster experience

Tools

HealthRoster

Job description

Employment Type: Permanent Full Time; 38 hours per week

Position Classification: Administrative Clinical Support Officer Level 3

Remuneration: $73,915 - $76,218 per annum + Superannuation

Location: Royal Prince Alfred Hospital

Requisition ID: REQ704626

In Sydney Local Health District our vision is Excellence in health and healthcare for all. You will be working in an innovative district that celebrates and invests in the ideas of staff, values people and offers life-long careers. Join the team at one of the leading public health organisations in Australia!

About The Role

You will be working at Royal Prince Alfred Hospital (RPAH). It is one of the nation’s most respected hospitals, with a distinguished history of serving the health needs of local, statewide, national and international communities. Our facilities and services are world class and our staff are dedicated, innovative and caring.

The Clinical Support Officer (CSO) role will be ward/unit based and support the work activities of nurses, midwives, medical staff and allied health staff, with locally determined shift times based on patient and ward/unit service delivery needs. This role may provide functions across the health facility or to more than one ward/unit. It will work closely with existing administrative staff such as ward clerks and communication officers at the ward/unit level. The role will complement existing roles, systems and processes in each organisation.

The role will provide timely and accurate administrative/transactional services for members of the health care team on designated ward(s)/unit(s) under the direction of a Nurse Unit Manager (NUM). The role will work under broad supervision but will be required to take some independent action. Scope exists for exercising initiative in the application of established work practices and procedures. Decisions affecting the overall functioning and management of the ward/unit remain the responsibility of the NUM.

This role will assist the Nurse Unit Manager with administrative and related tasks to support the effective operation of the unit and maintain KPIs.

For more information, please view the Position Description

Ideal Candidate

• Able to work Monday to Friday, 7:30am to 4:00pm.
• Computer literacy, with experience in word processing, spreadsheet and database software.
• Ability to work independently with broad supervision and contribute effectively within a team, managing competing priorities in a high-pressure, high-volume environment while maintaining KPIs.
• Has experience in an administrative role. HealthRoster management experience would be beneficial but is not essential.

Benefits

• Allocated Day Off (ADO) each month, paid parental leave and annual leave loading.
• Additional public holiday during the end of year period.
• Opportunity for extra tax savings through Salary Packaging and Novated Leasing. For more information visit SalaryPackagingPlus.
• Access to free courses, qualifications and coaching via Sydney Education.
• Access to confidential EAP counselling for staff and their families.
• Because we care about your health: Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources from qualified professionals.

For more information about other benefits, please visit SLHD Benefits.

This recruitment may be used to create a talent pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

Working for Sydney Local Health District - NSW Health

This is a Category A position. To be employed by NSW Health you are required to provide evidence of vaccination to comply with the NSW Health Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases Policy (PD2026_004).

SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.

Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information, please visit: https://www.steppingup.health.nsw.gov.au/.

Sydney Local Health District is committed to implementing the Child Safe Standards.

For more information about SLHD, please visit Working with Us.

To further connect with us, check us out on LinkedIn.

For further information, please contact Isabella Stramandinoli, A/Nurse Unit Manager 8W1 on [phone] or via email at [e-mail].

Applications Close: 9 November 2026

For applicant support and information, visit Applicant Information.