Administrative Assistant (Teaching and Learning)

The University of Newcastle; Newcastle City Council; On-site; AUD 55,000 - 73,000; Full time

Benefits offered by this job

17% superannuation

Salary packaging

Additional leave

Wellbeing programs

Discounts on health insurance

Job summary

The University of Newcastle – Callaghan NSW is seeking an Administrative Assistant (Teaching and Learning) to support the School of Humanities, Creative Industries and Social Sciences, delivering high-quality service to students, staff and stakeholders. You will manage correspondence, prepare reports in Excel, coordinate meetings and events, and contribute to course administration and QA.

This is a full-time, 12-month fixed-term position based at Callaghan Campus with flexibility to work at the

Qualifications

• Demonstrated administrative skills and data handling.
• Ability to plan, prepare documentation and reports.
• Strong communication and time-management abilities.

Responsibilities

• Provide administrative support in a busy, professional environment.
• Manage correspondence, shared inboxes, records and documentation.
• Prepare reports, presentations and Excel-based reporting.
• Coordinate meetings, events, schedules and committee support.
• Deliver exceptional customer service to students, staff and stakeholders.
• Support course administration and quality assurance activities.
• Work collaboratively across multiple projects while managing competing priorities.

Skills

Excel proficiency

Communication skills

Organised/workflow management

Data entry

Team collaboration

Tools

MS Excel

Job description

Administrative Assistant (Teaching and Learning)

The University of Newcastle – Callaghan NSW

As an Administrative Assistant, you'll play an important role in supporting the day-to‑day operations of the School of Humanities, Creative Industries and Social Sciences, delivering exceptional service to students, staff, stakeholders and visitors. You are a highly organised and detail‑oriented professional with strong communication and Excel skills. Thriving in a busy environment you will manage competing priorities effectively and enjoy working collaboratively to achieve outcomes.

In this role you will:

• Provide administrative support in a busy, professional environment.
• Manage correspondence, shared inboxes, records and documentation.
• Prepare reports, presentations and Excel‑based reporting.
• Coordinate meetings, events, schedules and committee support.
• Deliver exceptional customer service to students, staff and stakeholders.
• Support course administration and quality assurance activities.
• Work collaboratively across multiple projects while managing competing priorities.

This full‑time, 12‑month fixed‑term position is primarily based at our Callaghan Campus (Awabakal land) with flexibility to work as required at the Newcastle City Campus in response to team requirements.

How will you inspire us?

You will have:

• Demonstrated administrative skills and related systems experience, with the ability to plan, prepare documentation and reports, provide advice, and negotiate with a range of people to meet outcomes.
• Demonstrated organisational and time management skills to manage priorities, deliver work objectives accurately and on time, and manage competing demands from a range of stakeholders.
• Exceptional attention to detail and demonstrated expertise in data entry and working with large amounts of data within MS Excel for systems reporting and data integrity.
• Highly developed interpersonal skills including the ability to participate in a team environment demonstrating clear communication and mutual respect.

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world‑leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision are our values of excellence, equity, engagement and sustainability.

What we offer

The remuneration for this position is Higher Education Worker Level 4 +17% superannuation and is commensurate with skills and experience.

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively.

These include:

• 17% super and salary packaging.
• Additional University Holiday days, generous personal, life, and parental leave, annual leave loading, and additional purchased leave scheme.
• Discounts on private health insurance, gym memberships, software, travel and more.
• A range of support and wellbeing programs.

For more information on benefits and conditions, please follow this link.

Your next steps

• Applications for this position will only be accepted from those with Australian residency or a valid work permit.

Our assessment process

Typically, candidates that progress beyond the shortlist stage can expect to undertake the following (minimum) assessment activities as part of the recruitment process:

• Interview (an ‘in person’ interview will be conducted as part of the process)
• Referee checks
• Pre‑employment checks as appropriate to the role

Our University is committed to creating a safe, respectful, and inclusive environment for every member of our community. This commitment is central to our values and our efforts to build a diverse workforce where everyone can thrive.

As part of this, and in alignment with the National Higher Education Code to Prevent and Respond to Gender‑Based Violence 2025, from 1 January 2026, the University will also consider gender‑based violence risk factors as part of our recruitment processes.

The completion and return of the University’s Gender‑based Violence Declaration Form will form part of the pre‑employment checks for this position and any offer of employment will be conditional upon review by the University.

Our adherence to the Code is about more than compliance – it’s about living our values. Together, we can ensure our University remains a place where respect, safety, and inclusion are non‑negotiable.

Contact us

For specific position enquiries, please contact Jason Campbell, Teaching and Learning Advisor on **************@newcastle.edu.au or Miriam Burgess, Team Leader, Operations (HCISS) on **************@newcastle.edu.au

We provide opportunities for all people regardless of their background and experience, and this philosophy is reflected across all that we do.

The University of Newcastle is an equal opportunity employer committed to equity, diversity, and social inclusion. Women and Aboriginal and Torres Strait Islander candidates are particularly encouraged to apply.

We are excited to be Looking Ahead with you

We also seek to provide a fair chance to all applicants by providing reasonable adjustments where required during the assessment and interview phases of the recruitment process.

We value diversity and strive to ensure that our recruitment processes are equitable, inclusive, and barrier‑free.

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