Administrative Assistant - Radiology (518659L6)

Department of Health; Launceston; On-site; AUD 69,000 - 74,000; Part time

Benefits offered by this job

Salary packaging

Professional development

Leave entitlements

Fitness Passport

Job summary

The Department of Health’s Launceston General Hospital Radiology Department is seeking an Administrative Assistant (Band 2). This role focuses on clerical support, patient data integrity, appointment scheduling and handling enquiries to ensure efficient radiology services for the Tasmanian community.

Permanent part-time position with hours around 62.02 per fortnight; salary range $68,854 to $73,947 per annum (pro rata) with 12% superannuation.

Qualifications

• Previous experience in clerical/reception functions in a similar setting.
• Ability to demonstrate effective interviewing techniques and capture accurate demographic and financial information.
• Well-developed interpersonal and communication skills to liaise with patients, clinicians, health staff and external stakeholders.

Responsibilities

• Interview patients to verify information and manage patient data in the information system.
• Schedule imaging procedures according to priority and modality requirements.
• Handle incoming enquiries via phone and in person with initiative and discretion.

Skills

Clerical work

Interviewing

Communication

Job description

The Team Launceston General Hospital Radiology Department offers admin support focusing on delivering excellence in healthcare to achieve improved outcomes for patients within the Tasmanian community.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Role

• Interview patients to verify patient information is correct, input and retrieve patient information using the hospital’s computerised information system in accordance with established system procedures and standards for the capture of patient details and patient activity and request existing medical records, or raise a new record according to match of patient data.
• Schedule patient imaging procedures, ensuring that the procedures are booked in accordance with priority, modality specific requirements and booking availability.
• Receive and effectively handle all incoming telephone and face to face enquiries using initiative and discretion to resolve general issues/problems.

You will need

• Previous experience in clerical/reception functions in a similar setting, together with knowledge of procedures and relevant guidelines as they relate to the management of patient information.
• Ability to demonstrate effective interviewing techniques, ensuring accurate demographic and financial information is captured.
• Well-developed interpersonal and communication skills with the ability to liaise effectively with patients, clinicians, health service staff and external stakeholders.

Details of appointment

Permanent part time, day worker position, working 62.02 hours per fortnight, commencing as soon as possible. Notwithstanding hours to be negotiated with the successful applicant. Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary

• Salary $68,854 to $73,947 per annum (Pro rata).
• Our Employer 12% superannuation contribution is on top of this amount.
• Salary range is in accordance with Public Sector Unions Wages Agreement 2025.

Salary Packaging

• You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

Benefits available to eligible candidates

• Professional development and accelerated pathways.
• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.

More information about our Employee Benefits can be found here

Note: - Please refer to the Application Guide for more information of pre-employment check. Download the Statement of Duties and any Associated Documents We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties: Administrative Assistant - Radiology (Band 2).docx Application Guide: Applicant Guide.docx

applications from Recruitment agencies will not be accepted for this role

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy. Karinda Penney Team Leader - Administration 0367776194 [e-mail]

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellence are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania! Move to Tasmania | Tasmanian One Health Podcast - Spotify One Health Podcast - Apple Tasmanian Health Careers | Tasmanian Department of Health has achieved the "Carer Accredited Employer Status" providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023). Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.