Health Information Quality Officer (527982)

Department of Health, Tasmania; Hobart; On-site; AUD 77,000 - 83,000; Full time

Benefits offered by this job

Professional development and career路径

Study leave and development support

Fitness Passport

Job summary

The Department of Health Tasmania is seeking a Health Information Officer supervisor to support the Health Information Services team at Royal Hobart Hospital. You will oversee daily tasks, ensure quality control, and uphold service delivery standards in health information management.

Candidates should have at least 3 years’ health records experience, with a strong grasp of health information systems, confidentiality, and governance policies to support clinicians and external providers.

Qualifications

• Minimum 3 years’ experience working in a health records environment.
• Demonstrated ability to operate and maintain accuracy in computerised health information systems.
• Strong knowledge of policies, procedures, guidelines and legislation in health information.
• Demonstrated understanding of health information quality assurance activities.

Responsibilities

• Provide administrative support to Health Information Services (HIS) and supervise Health Information Officers on daily tasks and quality control.
• Review metadata failures and advise staff to ensure clinical documentation aligns with AS2828 Health Records and agency policies.
• Ensure service delivery standards, objectives and strategies are understood, implemented and maintained.

Skills

Health information systems

Training & advisory

Interpersonal communication

Auditing

Confidentiality

Job description

The Team

Join the Health Information Services (HIS) team at the Royal Hobart Hospital-a dedicated group responsible for managing clinical documentation, medical transcription, and health records. The team ensures timely and accurate preparation, scanning, and maintenance of digital health records, supporting clinicians and external providers with essential information for ongoing patient care.

The Role

• Provide administrative support to Health Information Services (HIS) and undertake a supervisory role of the Health Information Officers regarding daily tasks, quality control work and ensuring that service delivery standards, objectives and strategies are understood, implemented and maintained.
• Review metadata failures and provide subject matter expertise to staff regarding the review and evaluation of practice to ensure clinical documentation align with AS2828 Health Records and Agency policies, protocols and guidelines.
• A desirable requirement is a minimum 3 years' experience working in a health records environment.

You will need

• Demonstrated experience to operate and maintain accuracy in computerised health information systems and health records including the ability to provide training, support and advice related to these.
• High level knowledge in administrative functions and the ability to undertake those duties efficiently and effectively within a hospital environment, together with knowledge of policies, procedures, guidelines, and legislation and how they are used in the workplace.
• Demonstrated understanding of health information quality assurances activities, auditing, including the importance and impact on the health service environment.
• High level of interpersonal, communication, and diplomacy skills; organisational. teamwork skills: including demonstrated ability to use initiative, sound judgement and discretion.
• Knowledge of and experience in medical terminology, records management activities, and maintaining strict confidentiality practices.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Why Tasmania

The Department of Health Tasmania oversees various hospitals across the state, including the Royal Hobart Hospital, Launceston General Hospital, Northwest Regional Hospital, and Mersey Community Hospital, as well as district hospitals and ambulance services. Additionally, it provides community health, mental health, and primary healthcare services to the Tasmanian community through more than 300 sites.

Tasmania, Australia's only island state, offers unparalleled natural beauty and a luxurious lifestyle. Pursuing your health career in Tasmania’s public health system means building strong connections with colleagues and patients. It also means embracing a lifestyle where you can enjoy extraordinary experiences outside of work while making a significant impact on the community during work.

Details of appointment

Permanent full time, day worker position, working 76 hours per fortnight, commencing 7 December 2026.

• Notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary

$76849 to $82996 per annum. Our Employer 12% superannuation contribution is on top of this amount.

• Salary range is in accordance with Public Sector Unions Wages Agreement 2025

Salary Packaging

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

Benefits available to eligible candidates

• Professional development and accelerated pathways.
• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.

More information about our Employee Benefits can be found here

Eligibility

• Minimum 3 years’ experience working in a health records environment.
• Sound skills in the area of information management, data analysis, and statistics.
• Driver’s Licence for intrastate travel.

Note: - Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties

• Generic Health Information Quality Officer Band 3.docx

Application Guide

• Applicant Guide.docx

Contact information

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Name: Dylan Arnold

Position: Manager, Health Information Services - South

Phone number: [phone]

Email address: [e-mail]

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellence are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

Move to Tasmania | Tasmanian

One Health Podcast - Spotify

One Health Podcast - Apple

Tasmanian Health Careers | Tasmanian

Department of Health has achieved the "Carer Accredited Employer Status" providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023).

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.