Administration Team Leader - Emergency Department

Metro South Hospital and Health Service; Brisbane; On-site; AUD 90,000 - 110,000; Full time

Job summary

Logan Hospital, part of Metro South Health, seeks an Administration Team Leader to coordinate administrative services within a busy Emergency Department. You will lead staff, manage rostering and performance, and act as a key contact for admin issues to ensure high-quality patient care.

You will drive staff wellbeing, recruitment and continuous improvement, promote confidentiality and compliance with organisational policies, and partner with multidisciplinary teams to support Queensland Health

Qualifications

• Experienced administrative leader who thrives in busy settings.
• Advanced organisational, time management and prioritisation skills.
• Strong communication and interpersonal abilities to work with multidisciplinary teams.

Responsibilities

• Lead and coordinate administrative services across a 24/7 Emergency Department.
• Provide leadership, guidance and performance management for staff.
• Act as key contact for admin and operational matters and resolve issues.
• Support wellbeing, recruitment and continuous improvement initiatives.
• Promote confidentiality and compliance with policies and procedures.

Skills

Team leadership

Communication

Time management

Multidisciplinary collaboration

Problem solving

Tools

ieMR

FirstNet

Job description

This frontline support role provides essential support enabling the development and delivery of frontline services, programs and outcomes.Your new role:As the Administration Team Leader, you'll lead and coordinate administrative services within Logan Hospital's busy Emergency Department, ensuring effective support through:Lead and coordinate administrative services, ensuring effective support across a 24/7 Emergency Department.Provide leadership, guidance and operational support to staff, including rostering, performance management and professional development.Act as a key point of contact for administrative and operational matters, resolving issues and escalating concerns when required.Support staff wellbeing, training, recruitment and continuous improvement initiatives.Promote effective communication, confidentiality and compliance with organisational policies and procedures.About you:You are an experienced administrative leader who thrives in a busy environment and enjoys supporting, developing and motivating a team. You bring a proactive approach, strong organisational skills and the ability to build effective relationships with a diverse range of healthcare professionals.You will bring:Demonstrated experience leading and supervising a team, with the ability to foster a positive and supportive workplace culture.Advanced administrative, organisational and time management skills, with the ability to prioritise competing demands.Strong communication and interpersonal skills, including the ability to navigate challenging conversations and work collaboratively within multidisciplinary teams.Well-developed problem-solving and decision-making skills, with an understanding of escalation processes.Strong computer skills and knowledge of hospital information systems, with experience using ieMR and FirstNet highly desirable.Previous Emergency Department experience will be highly regarded.Check out our quick tips and application essentials!What we can offer you:The opportunity to lead and develop a dedicated team within a dynamic, fast-paced healthcare environment.A rewarding leadership opportunity where your contribution directly supports the delivery of quality patient care.Opportunities for ongoing professional development, learning and career progression within Queensland Health.A supportive and collaborative workplace that values innovation, teamwork, diversity and inclusion.You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.Logan Hospital:Logan Hospital is the major health centre for one of the fastest growing areas in Queensland. We offer a range of services, including medical, rehabilitation, maternity, surgical and paediatric care.We offer our staff and students extensive support and training in most medical specialties. As a teaching hospital, we help train future health care professionals and participate in research through strong partnerships with Queensland's leading medical schools, universities, and TAFE Queensland.Our services will continue to grow as we build bigger and better facilities to support the community. By 2027, we'll have more beds and 5 more birthing suites as part of the Logan Hospital expansion.INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCEOur values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.We are better together.This work is licensed under a Creative Commons Attribution 3.0 Australia License.