Administration Officer Level 2 - Ward Clerk

South Eastern Sydney Local Health District (SESLHD); Sydney; On-site; AUD 69,000 - 72,000; Full time

Benefits offered by this job

Salary packaging options

Novated Leasing

Discounted private health insurance

Up to 12 days off per year

Learning & development opportunities

Fitness Passport

Employee Assistance Program

Job summary

South Eastern Sydney Local Health District (SESLHD) is seeking an Administration Officer Level 2 to provide a range of administrative and clerical support to Prince of Wales Hospital wards. This full-time role supports efficient ward operations and patient care through proactive service delivery.

You will contribute to a positive, customer-focused environment, with opportunities for learning and development, salary packaging benefits, and a supportive team committed to high-quality care.

Qualifications

• Proven track record of delivering exceptional customer service and achieving high levels of customer satisfaction across a diverse clientele.
• High level interpersonal, written and verbal communication skills with demonstrated computer literacy.
• Effective time management with ability to perform a wide range of administrative tasks.

Responsibilities

• Provide administrative and clerical support to enable the wards of Prince of Wales Hospital to achieve objectives in a timely, reliable and efficient manner.
• Support ward operations and provide efficient administrative assistance to the hospital team.

Skills

Customer service

Interpersonal communication

Time management

Job description

Employment Type: Permanent Full Time

Position Classification: Administration Officer Level 2

Remuneration: $69,272.27 - $71,570.21 per annum plus superannuation

Hours Per Week: 38

Administration Officer Level 2 - Ward Clerk Full-time

Application Close: Sunday, 27 September 2026

Benefits

• Financial benefits - Salary packaging options - Up to $9K for living expenses, $2.6K meal & entertainment, Novated Leasing; and Discounted Private Health Insurance.
• Work-life balance - Up to 12 allocated days off each year (for full-time employees) in addition to annual leave.
• Professional growth - Learning and development opportunities, including in-house training with RTO My Health Learning.
• Health & wellbeing - Discounted gym memberships with a Fitness Passport and Employee Assistance Program (EAP) for employees and family members.

The Role

The vision for South Eastern Sydney Local Health District (SESLHD) is ‘exceptional care, healthier lives’. SESLHD is committed to enabling our community to be healthy and well, and to providing the best possible compassionate care when people need it.

South Eastern Sydney Local Health District (SESLHD) is committed to improving the care provided to our patients in line with our vision of Working together to improve the health and wellbeing of our community.

Provide a range of administrative and clerical support services to enable the wards of Prince of Wales Hospital to achieve their objectives in a timely, reliable and efficient manner.

Where you'll be working

Prince of Wales Hospital and Community Health Service is a Level 6 Tertiary Referral Hospital with an inpatient bed base of 370. Each year we care for more than 70,000 patients in our Emergency Department and have around 50,000 admissions to the inpatient units. POWH offers an outpatient service and rural outreach service and provides more than 900,000 occasions of non-admitted patient care each year, including innovative virtual models of care. We have transitioned the majority of inpatient units and wards to the Acute Services Building (ASB) including a state of the art Emergency Department and Intensive Care Unit. POWH provides an exceptional staff experience and enhanced patient and family outcomes as a result of the provision of person-centred care.

Randwick Local council is renowned for our world‑class beaches and supported by cafes and restaurants to tickle your taste‑buds, Randwick’s fascinating coastline and atmosphere will have you in awe the minute you arrive. Offering a mix of historic buildings, impressive beaches and coastal walks coupled with boutique restaurants, transport links and a vibrant nightlife, you’ll never be short of things to do in this progressive community.

Targeted Questions

• Proven track record of delivering exceptional customer service and achieving high levels of customer satisfaction across a diverse clientele.
• High level interpersonal, written and verbal communication skills with demonstrated computer literacy and the ability to respond to a range of enquiries to determine the appropriate response in a complex work environment.
• Effective time management skills with the ability to perform a wide range of administrative tasks, demonstrating initiative to think on your feet and problem solve in a demanding work environment.

For role related queries or questions contact Vanessa Russell on [e-mail]

Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace.

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristic including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social‑economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information.

Reasonable Adjustments

NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email [e-mail] and let us know.

Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required.

Information For Applicants

• An eligibility list may be created for future vacancies
• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
• Applicants will be assessed against the essential requirements and selection criteria contained within the position description
• Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer
• We do have an Aboriginal Workforce Team that can also provide support ([e-mail]) and for additional information please visit our Stepping Up Website