Healthcare Admin & Operations Specialist (Clinical Support)

The Original; New South Wales; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary packaging options

Novated Leasing

Discounted private health insurance

Days off (up to 12 per year)

Job summary

South Eastern Sydney Local Health District (SESLHD) is seeking a Healthcare Admin & Operations Specialist (Clinical Support) for the Prince of Wales Hospital in Sydney, NSW. The role provides high-level admin support to the Transition Care Unit and coordinates recruitment, rostering, payroll and documentation to ensure smooth daily operations.

The position is a temporary full-time role until October 2026, offering professional growth opportunities and a strong focus on safe, high-quality patient

Qualifications

• Holds or willing to undertake a Certificate III in Health Administration or equivalent.
• Effective verbal, written and interpersonal skills for drafting correspondence, reports and presentations.
• Experience with Microsoft Office Suite and aptitude for learning HealthRoster, StaffLink and My Health Learning.
• Strong organisational skills and ability to meet deadlines.
• Ability to work under broad supervision in a high-volume healthcare setting.

Responsibilities

• Provide high-level administrative and operational support to the Transition Care Unit (DB2N).
• Coordinate workforce activities including rostering, leave, recruitment, and orientation.
• Manage payroll, credentialing, equipment, stock ordering and uniforms.
• Support documentation, records management, quality and accreditation, and incident management.
• Coordinate meetings, ward rounds and staff travel; assist with discharge processes.

Skills

Verbal communication

Written communication

Microsoft Office

Organisation skills

Interpersonal skills

Teamwork

Education

Certificate III in Health Administration

Tools

HealthRoster

StaffLink

My Health Learning

Job description

Healthcare Admin & Operations Specialist (Clinical Support) South Eastern Sydney Local Health District (SESLHD)•Sydney, NSW, AU

Job Description

Employment Type: Temporary Full Time until October 2026

Position Classification: Administration Clinical Support Officer Level 3

Clinical Support Officer, Transition Care Unit (DB2N), Prince of Wales Hospital

Additional Benefits

• Financial benefits - Salary packaging options - Up to $9K for living expenses, $2.6K meal & entertainment, Novated Leasing; and Discounted Private Health Insurance.
• Work-life balance - Up to 12 allocated days off each year (for full-time employees) in addition to annual leave.
• Professional growth - Learning and development opportunities, including in-house training with RTO My Health Learning.
• Health & wellbeing - Discounted gym memberships with a Fitness Passport and Employee Assistance Program (EAP) for employees and family members.

The Role

The Clinical Support Officer provides high-level administrative and operational support to the Transition Care Unit (DB2N), working closely with the Nursing and Nurse Unit Managers and the multidisciplinary healthcare team. The role supports workforce coordination, including rostering, recruitment, leave, payroll, staff orientation and credentialing, as well as resource and equipment management, stock ordering and uniform requirements. The position also contributes to documentation and records management, quality and accreditation activities, incident management and patient discharge processes, while coordinating meetings, multidisciplinary ward rounds, staff travel and other administrative activities. This role is integral to ensuring the smooth and efficient day-to-day operation of the unit and supporting the delivery of safe, high-quality patient care.

Where You'll be Working

Prince of Wales Hospital and Community Health Service is a Level 6 Tertiary Referral Hospital with an inpatient bed base of 370. Each year we care for more than 70,000 patients in our Emergency Department and have around 50,000 admissions to the inpatient units. POWH offers an outpatient service and rural outreach service and provides more than 900,000 occasions of non-admitted patient care each year, including innovative virtual models of care. We have transitioned the majority of inpatient units and wards to the Acute Services Building (ASB) including a state of the art Emergency Department and Intensive Care Unit. POWH provides an exceptional staff experience and enhanced patient and family outcomes as a result of the provision of person-centred care.

Randwick Local council is renowned for our world-class beaches and supported by cafes and restaurants to tickle your taste-buds, Randwick's fascinating coastline and atmosphere will have you in awe the minute you arrive. Offering a mix of historic buildings, impressive beaches and coastal walks coupled with boutique restaurants, transport links and a vibrant nightlife, you'll never be short of things to do in this progressive community.

Selection Criteria

To be considered for this position, please ensure you address the below questions as thoroughly as possible.

• Holds or is willing to undertake a Certificate III in Health Administration or equivalent.
• Effective verbal, written and interpersonal skills including the ability to draft correspondence, reports, presentations and deal confidently and courteously with people at all levels.
• Demonstrated experience in Microsoft Office Suite (particularly Word, Excel, Outlook and PowerPoint or Similar), as well as aptitude for acquiring skills in customised software (e.g HealthRoster, Stafflink, My Health Learning) when and as required.
• Strong Organisational Skills and ability to meet deadlines
• Capacity to work under broad supervision and to undertake a diverse range of tasks as an effective member or a team in a high pressure, high volume workplace.

For role related queries or questions contact Christopher Lumapas on Christopher. [e-mail]

Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace.

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristic including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information.

Reasonable Adjustments

NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email [e-mail] and let us know.

Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required.

Information For Applicants

• An eligibility list may be created for future vacancies
• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
• Applicants will be assessed against the essential requirements and selection criteria contained within the position description
• Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer
• We do have an Aboriginal Workforce Team that can also provide support ([e-mail]) and for additional information please visit our Stepping Up Website