Administration Support Officer - Facilities Management | Full-time Permanent

Australian Capital Territory; Canberra; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Salary packaging

Flexible working conditions

Employee Assistance Program

Onsite facilities

Job summary

Canberra Health Services (CHS) is seeking an Administration Support Officer within Facilities Management to ensure smooth operations across the hospital setting. The role covers high-volume invoice processing, updating maintenance systems, and providing essential financial support data.

You will deliver high-level customer service for maintenance requests, contribute to process improvements, and manage records in line with legislation.

Qualifications

• Invoices processing and financial data handling
• Customer service for maintenance requests
• Records management and compliance
• Secretariat support including meeting coordination and minute taking

Responsibilities

• Manage high-volume invoice processing and update maintenance systems
• Provide high-level customer service for maintenance requests and enquiries
• Maintain documentation per records management legislation and organisational requirements
• Coordinate meetings, take minutes, and follow up actions with stakeholders

Job description

Administration Support Officer - Facilities Management
Full-time Permanent

• Competitive pay rates and excellent working conditions within a tertiary hospital.
• Salary Packaging with many options that provide full fringe benefits tax concessions.
• Flexible working conditions.
• Access to Employee Assistance Program.
• Access to onsite Physiotherapists.
• Access to onsite cafes, staff cafeteria, pharmacy and gift shop.

About the Role:

Love keeping things running smoothly? Thrive on delivering outstanding service and juggling multiple priorities? Join our team and make a real impact every day.

In this role, you will be responsible for managing high-volume invoice processing, including invoice management, updating maintenance systems, and maintaining associated financial support data. You will provide high-level customer service in response to maintenance requests and enquiries, while contributing to the continuous improvement of workplace processes and procedures to enhance client service delivery and operational efficiency.

You will also manage documentation in accordance with records management legislation and organisational requirements, provide administrative and secretariat support across Facilities Management, including meeting coordination, minute taking and follow-up actions, and liaise with clients, staff, managers and key stakeholders to support the delivery of quality outcomes.

To be successful in this role, you will be proactive, flexible and adaptable, with the ability to thrive in a changing work environment. You will possess strong communication skills, with the ability to develop and maintain effective relationships with both internal and external stakeholders. A high level of attention to detail, coupled with a professional and customer-focused approach, will be key to your success.

Please note prior to commencement successful candidates will be required to:

Note: Please note the Facilities Management Office is open from 7am-4pm and has a rotational roster to ensure all office hours are filled. The successful applicant will need to be able to start work at 7am.

Applications submitted via an agency will not be accepted for this position.

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website .

Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind

CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal .

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Administration and Governance
Healthcare, Medical and Allied Services