Administration Support Officer

Spencer Health; Mosman; In loco; AUD 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

Spencer Health in Mosman is seeking a highly motivated Administration Assistant to join our multidisciplinary clinical team on a full-time basis. You will manage front-desk reception, scheduling, and general admin support for clinicians in a fast-paced healthcare setting.

Based primarily in Mosman with occasional coverage at Hornsby or other sites, you will handle Medicare claiming, invoicing, records, and confidential communications with families and referrers.

Competenze

• Previous experience in administration and reception, ideally in healthcare or allied health.
• Exceptional organisational skills and attention to detail.
• Strong interpersonal and communication skills.
• Ability to work independently and manage competing priorities.

Mansioni

• Front desk reception: welcoming clients, managing phone and email enquiries.
• Scheduling appointments and managing clinician diaries.
• Providing administrative support to clinicians and allied health staff.
• Processing payments, Medicare claiming, and invoicing.
• Liaising with families and referrers with professionalism and confidentiality.
• Maintaining accurate records and ensuring confidentiality.
• Supporting daily operations across sites as needed.

Conoscenze

Administration experience

Reception duties

Interpersonal skills

Organisational skills

Microsoft Office

Halaxy

Strumenti

Halaxy

Microsoft Office

Descrizione del lavoro

Spencer Health is a national health organisation focusing on the assessment and treatment of children, adolescents, families and adults. We have a special interest in Neurodivergent presentations supporting children and adults presenting with ADHD and Autism in a neuroaffirming way.

Our team provides services to Hornsby, Gladesville, Mosmanand surrounding suburbs of the North Shore, Northern Beaches, and Melbourne CBD. Spencer Health's team is made up of clinical psychologists and registrars, registered psychologists, provisional psychologists, paediatricians, speech pathologist, art therapists and an amazing administration team. Our Organisation is well known as a"CentreOf Excellence" and is proud to be an employer of choice.

About the Role

We are seeking a highly motivated and autonomous Administration Assistant to join our Mosman team full-time. This is an exciting and varied role that includes front-of-house reception duties and general admin support for our clinicians.

You will be primarily based in Mosman but must be flexible and willing to provide coverage at our other locations (e.g., Hornsby) in the event of annual or sick leave.

This role suits someone who is friendly, adaptable, detail-oriented, and thrives in a dynamic and collaborative healthcare setting.

Key Responsibilities

• Front desk reception: welcoming clients, managing phone and email enquiries
• Scheduling appointments and managing clinician diaries
• Providing administrative support to psychologists, paediatricians, and art therapists
• Processing payments, Medicare claiming, and invoicing
• Liaising with families and referrers in a professional and compassionate manner
• Maintaining accurate records and ensuring confidentiality
• Supporting smooth daily operations across sites when required

What We’re Looking For

• Previous experience in administration and reception, ideally in a healthcare or allied health setting
• Exceptional organisational skills and attention to detail
• Strong interpersonal and communication skills
• Ability to work independently and manage competing priorities
• Experience and Confidence using Microsoft Office and clinical software system Halaxy or similar
• A warm and professional manner when liaising with families and children
• Understanding of neurodivergence and/or experience working in a child or mental health setting
• Familiarity with Medicare billing and NDIS processes
• Experience supporting allied health or medical professionals

Why Join Us?

• A welcoming, supportive, and purpose-driven team
• An opportunity to be part of a growing and values-aligned organisation
• A varied and rewarding role supporting meaningful work
• Autonomy in your day-to-day responsibilities