Administration Support Officer

Country Fire Authority; Hamilton; Híbrido; AUD 60.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work options

Paid parental leave

Generous leave provisions

Health Ready programs

Flu vaccinations

Member Assistance Program

Descripción de la vacante

Country Fire Authority in Hamilton, Victoria, is seeking a full-time, fixed-term Administrative Support role. You will deliver high-quality customer service, draft documents, manage diaries and travel, and support data management in a busy environment.

The successful candidate will have strong administration skills, be highly organised, and work well with managers and staff while maintaining professional standards. Hybrid work options are available.

Formación

• Relevant administration skills and experience.
• Excellent computer literacy including MS Office and databases; SAP highly regarded.
• Good interpersonal skills and ability to build relationships with stakeholders.
• Strong communication and customer service abilities.
• Demonstrated organisational and time-management capabilities.

Responsabilidades

• Provide efficient administrative and customer service support in a fast-paced environment.
• Draft correspondence, communications, and manage documents (letters, memos, reports).
• Coordinate diaries, travel, meetings, agendas, and take minutes.
• Maintain records, databases and filing systems; support data management.
• Assist with basic financial tasks including purchase orders and procurement.

Conocimientos

Administrative experience

Customer service

Interpersonal skills

Time management

Herramientas

MS Office

Databases

SAP

Descripción del empleo

CFA is an emergency service that places the community at the centre of everything we do. We work to protect lives and property across Victoria, every hour of the day.Our organisation is made up of employees working alongside more than 51,000 volunteers. We value the different skills, experience and viewpoints that people bring, because they strengthen how we operate and support the services Victorians rely on.We aim to be a workplace where people feel supported to do meaningful work, develop professionally and contribute to outcomes that matter to the people and places we serve.To learn more about who we are and the work we do, visit our About Us page.About the RoleDistrict 5 Hamilton has a full time, fixed term opportunity available. You will provide efficient and effective administrative and customer service support in a fast-paced environment. This role requires working independently while supporting managers and staff to ensure smooth operations.Key Responsibilities:Manage administrative tasks efficiently, prioritising issues as required.Deliver high-quality customer service to internal and external clients, including drafting correspondence and communications.Build and maintain cooperative relationships with stakeholders to ensure timely and professional handling of matters.Prepare and manage documents such as letters, memos, presentations, reports, minutes, and briefing notes.Collate information, conduct research, and support data management activities.Coordinate diaries, travel, and meeting schedules, including agenda preparation, venue setup, catering, minute-taking, and follow-ups.Maintain records, databases, and filing systems, including electronic administration.Undertake basic financial tasks, including purchase orders, and ensure compliance with CFA standards.Procure stationery and other required goods.About youThe successful candidate will bring:Relevant administration skills and experienceExcellent computer literacy skills (including MS Office and databases, SAP highly regarded)Good interpersonal skills and ability to build good working relationships with key stakeholdersGood communication and customer service skillsDemonstrated organisational and time-management skillsAbility to work proactively, with minimal supervision and to work effectively as a member of a teamAbility to draft standard documents, correspondence and reports to a professional standardWhy choose CFAMeaningful Purpose: Your contribution truly makes a differenceWork-Life Balance: Paid parental leave, generous leave provisionsFlexibility: Hybrid work options with flexible work arrangementsDiscounts: Emergency Memberlink discounts on various servicesWellbeing Focus: Health Ready programs, flu vaccinationsMember Assistance Program: Access support across 8 service pathwaysYour ApplicationClick the `Apply' button to access our online application portal. You will be prompted to provide your personal and contact details and to respond to employment-related questions. When applying for a position with CFA, please include a cover letter (no more than 2 pages) and resume that clearly demonstrate your qualifications, experience and the key attributes and skills relevant to the role.Pre-employment ChecksOffers of employment will only be made to candidates who are able to successfully complete a Nationally Coordinated Criminal History Check, Working Rights Check and hold a valid Working with Children Check. You will also be required to provide at least two professional references.Applications close: 11:59pm 27 October 2026What to expect from our recruitment processCFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email [e-mail] Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact [e-mail]