Administration Support Officer

Central Coast Council NSW; Central Coast Council; Hybrid; AUD 44,000 - 74,000; Full time

Benefits offered by this job

Hybrid and flexible working

9-day fortnight

Job summary

Central Coast Council NSW is seeking an Administration Support Officer to provide high quality administrative and customer service support to the Civic Support Team, Councillors and the Office of the Mayor. The role involves managing inquiries, records, calendars and expenses and supporting meetings and governance processes.

The position offers permanent full-time employment with hybrid and flexible working conditions, located at Wyong Administration Building.

Qualifications

• Certificate III qualification in Business Administration or a related field, or demonstrated solid contemporary experience in a similar administrative role.
• Extensive administration experience with the ability to manage competing priorities and coordinate multiple tasks effectively.
• Advanced skills in Microsoft Office applications and experience maintaining electronic records, databases and registers.
• Experience reconciling accounts, processing expense claims and supporting meeting logistics.
• Strong communication and customer service skills, with the ability to build productive relationships and work well in a team environment.
• Ability to provide administrative and operational support for Council and Committee meetings, including working outside standard hours where required to ensure effective delivery.
• Ability to understand, interpret and communicate procedures, policies and relevant legislation.

Responsibilities

• Provide high quality administrative, customer service, meeting and operational support to the Civic Support Team, Councillors and the Office of the Mayor.
• Manage enquiries, team inboxes, records, calendars, requests and expenses while supporting meetings, events and governance processes.
• Ideal candidate will be organised, professional and confident working with a wide range of internal and external stakeholders.

Skills

Administration experience

Multi-task coordination

Communication skills

Customer service

Stakeholder engagement

Education

Certificate III in Business Administration

Tools

Microsoft Office

Electronic records management

Meeting logistics coordination

Job description

Looking for a role where your organisational skills and customer focus make a real difference every day? Join our Civic Support Team and help Rewrite the Future by supporting the people and processes that keep Council connected to the community.

• Be part of a team that values professionalism, customer service and strong community outcomes.
• Permanent full-time role available with flexible work arrangements

About the role

As Administration Support Officer, you will provide high quality administrative, customer service, meeting and operational support to the Civic Support Team, Councillors and the Office of the Mayor. You will manage enquiries, team inboxes, records, calendars, requests and expenses while supporting meetings, events and governance processes. This role is ideal for someone who is organised, professional and confident working with a wide range of internal and external stakeholders.

To be successful in this role, you will have:

• Certificate III qualification in Business Administration or a related field, or demonstrated solid contemporary experience in a similar administrative role.
• Extensive administration experience with the ability to manage competing priorities and coordinate multiple tasks effectively.
• Advanced skills in Microsoft Office applications and experience maintaining electronic records, databases and registers.
• Experience reconciling accounts, processing expense claims and supporting meeting logistics.
• Strong communication and customer service skills, with the ability to build productive relationships and work well in a team environment.
• Ability to provide administrative and operational support for Council and Committee meetings, including working outside standard hours where required to ensure effective delivery.
• Ability to understand, interpret and communicate procedures, policies and relevant legislation.

The commencing salary for this position is up to $73,591. Central Coast Council also provides progression opportunities for employees to progress up to the maximum salary of $85,267 on completion of assessment of skills and performance plus 12% superannuation

• We have a permanent full-time role available
• This role will be able to access a 9-day fortnight
• We are able to offer hybrid and flexible working conditions for this role
• This role is located at the Wyong Administration Building

Want to know more?

The contact person for this role is Briony Stiles, Team Leader. You can contact Briony on 0474 067 ***.

This position will close for applications at midnight on Sunday, 6 September 2026.