Administration Support Officer

Council Jobs; Canberra; On-site; AUD 87,000 - 93,000; Full time

Job summary

ACT Government’s Child Development Service is seeking an Administration Support Officer to provide high-level administrative support to clients and staff, ensuring smooth day-to-day operations.

In a small, collaborative team, you will handle telephone enquiries, appointment bookings, record management, invoicing support, and supply management while maintaining a safe, inclusive environment focused on children and families.

Qualifications

• Proficient with Microsoft Office and database systems.
• Pre-employment National Police Check required.
• Current Australian Driver’s Licence.
• WWVP registration required prior to commencing.

Responsibilities

• Deliver high-level administrative support to clients and staff for CDS.
• Manage telephone enquiries, correspondence and appointment bookings.
• Contribute to a safe, inclusive, child-and-family-centred environment.
• Undertake record management and data entry tasks.
• Support invoice processing and management.
• Coordinate maintenance requests to ensure site safety and functionality.

Tools

Microsoft Office

Database systems

Job description

Classification: Administrative Services Officer Class 4
Salary: $86,750 - $93,416 plus superannuation
Position No: 72675, Several
Directorate: Health and Community Services
Advertised (Gazettal date): 11 November 2026
Contact Officer: Katherine Parker on***************@act.gov.auor(02) 6205 1***

Details

Exciting opportunities exists to join the Child Development Service as an Administration Support Officer.

In this role you will deliver high-level administrative support to both clients and staff, contributing to the smooth and efficient day to day operation of the service.
As part of a small and collaborative administration team you will:

• Play an integral role in supporting client access to CDS services, including managing telephone enquiries, correspondence and appointment bookings
• Contribute to the creation of an environment that is safe, inclusive and child and family centred
• Undertake record management activities using a range of computer applications
• Support invoice processing and management
• Undertake monitoring and ordering of consumables
• Support with data entry and cleansing
• Manage and coordinate maintenance requests to ensure site safety and functionality

We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.

Eligibility/Other requirements

• Proficient with Microsoft Off ice and Database systems.
• This position requires a pre-employment National Police Check.
• Current Australian Driver’s Licence
• Prior to commencing this role, a current registration issued under theWorking with Vulnerable People (Background Checking) Act 2011 is required. For further information on Working with Vulnerable People registration refer to -Apply for or renew a WWVP registration - Access Canberra (act.gov.au)

As this role is likely to work with Aboriginal and Torres Strait Islander families and young people, cultural awareness, the capacity to work with Aboriginal and Torres Strait Islander people is highly desirable.

Notes: Selection may be based on application and referee reports only.A merit pool will be established from this selection process and will be used to fill vacancies over the next 12 months.

These roles are existing positions with established core responsibilities and duties. The capabilities and functions of the role may be refined or amended following completion of an upcoming consultation process. Where consultation is finalised prior to interviews, any confirmed changes to the role will be communicated to applicants during the interview process.

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.