Administration Officer People Support

Careers at Council; Newcastle-Maitland; Hybrid; AUD 79,000 - 92,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work options

4-day condensed 35-hour week or 9-day/

Professional development

Long service leave

Job summary

Lake Macquarie City Council is seeking an Administration Officer – People Support to assist the People and Culture team with high-quality admin services, workforce information management and employee lifecycle support.

You will handle employee records, prepare workforce reports, coordinate workflows and respond to enquiries, while keeping confidential information secure and accurate.

Qualifications

• Certificate III qualifications in business administration, human resources or a related field, or equivalent experience in a high-volume administrative environment.
• Experience providing professional administrative support within a busy team environment, preferably within a human resources team or environment.
• Strong organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
• Excellent attention to detail and a high level of computer literacy.
• Experience working with data, reporting and information management systems.
• Highly developed communication and customer service skills.
• The ability to handle confidential and sensitive information with professionalism and integrity.

Skills

Organised

Data handling

Reporting

Confidential information handling

Communication

Customer service

Time management

Computer literacy

Team player

Education

Certificate III in business administration, human resources or related field

Tools

Information management systems

Job description

Join a team that supports the people who make Lake Macquarie City Council a great place to work.

As an Administration Officer People Support, you'll play an important role in supporting our People and Culture team through the delivery of high-quality administration services, workforce information management and employee lifecycle support. Working in a fast-paced and collaborative environment, you'll help ensure our people processes run smoothly while maintaining the accuracy and integrity of critical employee information.

This is an ideal opportunity for an experienced administrator who enjoys working with data, systems and processes and takes pride in delivering accurate, timely and professional support. From maintaining employee records and preparing workforce reports to coordinating team workflows and responding to enquiries, you'll be trusted to manage confidential information with discretion and attention to detail.

LET'S DESCRIBE YOU

You're an organised and proactive administrator who thrives in a busy environment where accuracy and customer service matter.

You have strong attention to detail, enjoy working with systems and data, and take pride in producing high-quality work. Whether you're preparing reports, maintaining records or managing competing priorities, you're someone who can be relied upon to get the details right.

You are also a great team player who builds positive relationships, communicates professionally and enjoys finding ways to improve processes and customer experiences.

You'll also have:

• Certificate III qualifications in business administration, human resources or a related field, or equivalent experience in a high-volume administrative environment.
• Experience providing professional administrative support within a busy team environment, preferably within a human resources team or environment.
• Strong organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
• Excellent attention to detail and a high level of computer literacy.
• Experience working with data, reporting and information management systems.
• Highly developed communication and customer service skills.
• The ability to handle confidential and sensitive information with professionalism and integrity.

LET'S REVEAL THE PERKS

• Competitive salary from $78,934 to $91,735 per year plus 12% superannuation
• Enjoy work-life balance with flexible working arrangements, including hybrid work options and the choice of a 4-day condensed 35 hour working week or a 9 day fortnight.
• Gain exposure across a broad range of people processes, systems and workforce initiatives.
• Join a supportive and collaborative team that values learning, growth and continuous improvement.
• Flexible work arrangements that support work-life balance.
• Ongoing training and development opportunities.
• Long service leave after five years.

CHOOSE THE LAKE MAC WAY

We know it is our people that will shape the future of our city. That’s why we’re passionate about providing a workplace that empowers our staff to be creative, innovative and bold. When you join the team at Lake Macquarie City Council, you’re joining a group of people with a commitment to make our city even better. We’re proud of our city and the work we do, and we know you will be too.

We celebrate diversity and are committed to creating an inclusive workforce. We believe that a diverse network of employees, which truly reflects the people it serves and represents, is best equipped to understand and meet the needs of our community. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, refugees and people with disability. We understand the skills and attributes veterans can bring to our Council.