Administration Officer - Parkdale Aged Care

Medical & Aged Care Group; Melbourne; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Leave loading 17.5%

Employee Assistance Program

Refer-a-friend program

Staff recognition programs

Ongoing training and development

Job summary

Medical & Aged Care Group is seeking an experienced Administration Officer with rostering skills at Parkdale Aged Care in Melbourne. You will support the Home Manager, staff, residents and families across rostering, payroll and general administration, ensuring smooth day-to-day operations and accurate records.

Join a caring, team‑oriented environment that values organisation, reliability and proactive problem solving to keep the home well staffed and residents supported.

Qualifications

• Proven staff rostering experience in a busy or high-volume environment.
• Payroll administration experience.
• Strong administrative, organisational and record-keeping skills.
• Excellent attention to detail and accuracy.
• Strong communication and interpersonal skills.
• Ability to manage competing priorities and adapt to changing needs.
• Professional, approachable and customer-focused attitude.
• Strong computer skills and a high level of confidentiality.
• Team-oriented mindset and commitment to supporting others.

Responsibilities

• Coordinate staff rosters and maintain appropriate staffing coverage.
• Adjust rosters to accommodate leave, absences and changing operational requirements.
• Process timesheets and leave applications accurately and efficiently.
• Provide administrative support to the Home Manager and leadership team.
• Assist with resident admissions, discharges and associated documentation.
• Coordinate tours and welcome prospective residents and their families.
• Maintain accurate records and compliance documentation.
• Support resident events, activities and employee recognition initiatives.
• Respond to enquiries and provide friendly, professional support to residents, families & stakeholders.
• Assist with general administrative tasks to ensure the smooth day-to-day running of the home.

Skills

Rostering experience

Payroll administration

Administrative skills

Staff coordination

Tools

Rostering software

Job description

At Parkdale Aged Care, you'll be at the heart of the home, supporting residents, families, employees and leaders while helping create a welcoming, organised and supportive environment where people feel valued.

Why Join MACG?

At Medical & Aged Care Group (MACG), we're more than an aged care provider. We're a family-owned organisation built on genuine relationships, supportive leadership and a commitment to enriching the lives of older Australians.

When you join MACG, you're joining a team where people know your name, your ideas are valued and your contribution matters.

What you'll enjoy:

• Competitive pay
• 17.5% leave loading, making your annual leave worth more
• Employee Assistance Program (EAP)
• Refer-a-friend benefit program
• Staff recognition programs
• Ongoing training and development opportunities

What Makes MACG Different?

• A family-owned organisation with approachable and accessible leadership
• A supportive team culture where collaboration and respect are part of everyday life
• Opportunities to broaden your experience across rostering, payroll, admissions, compliance and operational administration
• The opportunity to take initiative, share ideas and make a real impact
• A welcoming home community where you'll help create positive experiences for residents, families and employees
• Career development opportunities within a growing aged care organisation
• Meaningful work that directly supports resident care and wellbeing
• A workplace guided by our values of Compassion, Dignity, Respect and Family

About the Role

We are seeking an experienced and motivated Administration Officer with strong rostering skills to join our team at Parkdale Aged Care.

This is a varied, fast-paced role supporting the Home Manager, employees, residents & families across the day-to-day operations of the home.

Rostering experience is essential. You'll play an important role in coordinating workforce schedules, managing staffing allocations and responding to leave, absences and changing operational needs to help ensure the home is appropriately staffed.

Alongside rostering, you'll provide support across payroll, admissions and discharges, tours, compliance, resident events and general administration.

If you're someone who enjoys keeping things organised, solving problems and helping people, this is an opportunity to make a meaningful contribution behind the scenes of a busy aged care home.

Key Responsibilities

• Coordinate staff rosters and maintain appropriate staffing coverage
• Adjust rosters to accommodate leave, absences and changing operational requirements
• Process timesheets and leave applications accurately and efficiently
• Provide administrative support to the Home Manager and leadership team
• Assist with resident admissions, discharges and associated documentation
• Coordinate tours and welcome prospective residents and their families
• Maintain accurate records and compliance documentation
• Support resident events, activities and employee recognition initiatives
• Respond to enquiries and provide friendly, professional support to residents, families & stakeholders
• Assist with general administrative tasks to ensure the smooth day-to-day running of the home

About You

We're looking for an organised, proactive and people-focused professional who thrives in a busy environment and enjoys being the person others can rely on.

You'll bring:

• Proven staff rostering experience in a busy or high-volume environment
• Confidence using rostering or workforce management systems
• Payroll administration experience
• Strong administrative, organisational and record-keeping skills
• Excellent attention to detail and accuracy
• Strong communication and interpersonal skills
• The ability to manage competing priorities and adapt to changing needs
• A professional, approachable and customer-focused attitude
• Strong computer skills and a high level of confidentiality
• A team-oriented mindset and a genuine commitment to supporting others

Experience in aged care, healthcare or community services will be highly regarded.

Join Our Team at Parkdale Aged Care

If you're an experienced administrator with strong rostering skills who enjoys supporting people, solving problems and keeping everything running smoothly, we'd love to hear from you.

Be the heartbeat behind a great aged care home.

Bring your energy, build meaningful connections and help create exceptional experiences for residents, families and employees every day.