Administration Officer Medical Records

NSW Health; Quirindi; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Salary packaging options

Fitness Passport for you and your fam

Job summary

Quirindi Health Service is seeking an Administration Officer – Medical Records to join our supportive multidisciplinary team at Quirindi Hospital. You will manage medical records, perform discharge analysis, and provide frontline reception in a busy clinical environment to support safe patient care.

We value strong organisational skills, attention to detail and the ability to work independently. The role offers orientation, training and ongoing support within a rural health team, with

Qualifications

• Strong organisational skills and the ability to prioritise competing demands.
• Excellent attention to detail and a high level of accuracy.
• Confidence using computer systems and learning new technology and processes.
• The ability to work independently with minimal supervision.
• Strong communication and interpersonal skills.
• A professional, respectful and compassionate approach when working with patients, families, staff and the wider community.
• The ability to maintain confidentiality and work within privacy requirements.

Responsibilities

• Performing discharge analysis of patient records.
• Sorting, scanning, assembling and filing inpatient medical records.
• Locating and retrieving records for outpatient clinics, admissions, emergency care, research, coding and other clinical requirements.
• Processing patient information and release-of-information requests in accordance with NSW Ministry of Health guidelines and hospital privacy policies.
• Managing requests for medical records from internal and external customers.
• Following up and coordinating records required for outstanding clinical coding.
• Processing loose sheets and ensuring medical records are appropriately maintained.
• Coordinating the transfer and retrieval of medical records, including ordering records from off-site storage facilities.
• Providing frontline reception and administrative support in a busy clinical environment.
• Responding professionally and sensibly to enquiries from patients, staff, healthcare professionals and members of the public.

Skills

Strong organisational skills

Attention to detail

Computer literacy

Independent working

Communication skills

Professional and compassionate

Confidentiality

Job description

Make a difference in rural healthcare

Are you an organised, motivated and experienced administration professional who enjoys working with people and making a difference? Quirindi Health Service is seeking anAdministration Officer – Medical Recordsto join our supportive multidisciplinary team atQuirindi Hospital.

Quirindi Health Service incorporates both Quirindi Hospital and HealthOne Quirindi. Quirindi Hospital is aLevel 2 District Hospitalwith 20 acute care inpatient beds and 3 emergency beds, located approximately 50 minutes south of Tamworth. Our service is well supported by Tamworth Rural Referral Hospital and an experienced team of Medical Officers, Registered Nurses, Enrolled Nurses, Allied Health and Administration staff.

About the role

As an Administration Officer, you will play an important role in supporting the delivery of safe and effective patient care through the accurate management of medical records and information.

Your responsibilities will include:

• Performing discharge analysis of patient records.
• Sorting, scanning, assembling and filing inpatient medical records.
• Locating and retrieving records for outpatient clinics, admissions, emergency care, research, coding and other clinical requirements.
• Processing patient information and release-of-information requests in accordance with NSW Ministry of Health guidelines and hospital privacy policies.
• Managing requests for medical records from internal and external customers.
• Following up and coordinating records required for outstanding clinical coding.
• Processing loose sheets and ensuring medical records are appropriately maintained.
• Coordinating the transfer and retrieval of medical records, including ordering records from off-site storage facilities.
• Providing frontline reception and administrative support in a busy clinical environment.
• Responding professionally and sensitively to enquiries from patients, staff, healthcare professionals and members of the public.

At Quirindi Health Service, we understand that starting a new role comes with a learning curve. The successful candidate will receiveappropriate orientation, training and ongoing supportto help them confidently meet the requirements of the position.

About you

We are looking for amotivated and experienced Administration Officerwho can work confidently in a busy healthcare environment.

You will bring:

• Strong organisational skills and the ability to prioritise competing demands.
• Excellent attention to detail and a high level of accuracy.
• Confidence using computer systems and learning new technology and processes.
• The ability to work independently with minimal supervision.
• Strong communication and interpersonal skills.
• A professional, respectful and compassionate approach when working with patients, families, staff and the wider community.
• The ability to maintain confidentiality and work within privacy requirements.
• A proactive approach and willingness to contribute positively to a multidisciplinary team.

Experience in health administration, medical records or a clinical environment will be highly regarded. However, the right candidate will be supported to develop the knowledge and skills required for the role.

This is an opportunity to become part of asupportive rural health teamwhere your work directly contributes to the patient experience and the smooth operation of the health service.

Why join Hunter New England Health?

• Be part of one of the largest and most diverse Local Health Districts in NSW
• Influence digital solutions that directly support patient care and clinical outcomes
• Salary packagingoptions
• Work collaboratively with passionate clinicians and digital health professionals
• Enjoy career development opportunities within NSW Health
• Make a real difference across a large, complex health service
• Fitness Passportfor you and your family

What you'll be doing

Responsible for the record management processing activities that ensure that clinical records are available as required for clinical care also the records are retrieved from clinical service efficiently and effectively.

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging

is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contactingSalaryPackagingPLUS!via*********@salarypackagingplus.com.auor 1300 40 25 23.

To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.

We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact***************@health.nsw.gov.aufor confidential support to ensure an equitable, barrier-free application process.

Hunter New England Health employees may be eligible for a range ofbenefitssuch as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

An eligibility list will be created for future temporary part time vacancies.