Administration Officer Level 3 - Identified

NSW Health; Newcastle; On-site; AUD 74,000 - 76,000; Full time

Benefits offered by this job

Superannuation

Job summary

NSW Health Birra Li Aboriginal maternal and infant health unit in Newcastle is seeking an Administration Officer Level 3 Identified to support day-to-day operations and coordination of administrative tasks.

You will manage staff rosters, process referrals and work with clinical and admin teams to deliver timely, culturally safe care to Aboriginal women, children and families. The role is initially temporary full-time until Jan 2027, then temporary part-time until Feb 2028.

Qualifications

• Organised, adaptable and proactive with strong communication.
• Ability to manage competing priorities in a busy healthcare environment.
• Familiarity with online ordering systems encouraged; training provided.

Responsibilities

• Coordinate daily administrative tasks and staff rosters.
• Process referrals and support overall service organisation.
• Collaborate with clinical and administrative staff to ensure timely, culturally safe care.

Skills

Verbal communication

Organisational skills

Teamwork

Initiative

Education

Business Administration qualification

Job description

Administration Officer Level 3 - Identified

Employment Type:Temporary Full Time until January 2027, then Temporary Part Time until February 2028
Position Classification:Admin Officer Level 3
Remuneration:$73,915.12 - $76,218.80 per annum + super
Hours Per Week:38 (full time), then 24 (part time)
Location: Awabakal Country | Newcastle Community Health Service
Requisition ID:REQ701728
Applications Close: Monday, 16th November 2026

This is a position identified for Aboriginal or Torres Strait Islander people on the basis of a genuine occupational qualification under section 14(d) of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criteria.

About us:

Birra Li is the Aboriginal maternal and infant health unit servicing the greater Newcastle area. Birra Li is an Aboriginal Maternal and Infant Health Service supporting Aboriginal and Torres Strait Islander women, children and their families across the greater Newcastle area. Our dedicated multidisciplinary team provides culturally safe, holistic and family-centred care from pregnancy through to when children commence school at five years of age.

Community engagement is at the heart of everything we do. We pride ourselves on building strong, trusting relationships with women, families and the wider Aboriginal community. We are looking for someone who shares our passion for improving health outcomes for Aboriginal families, values culturally safe care and has a strong connection to Country and community.

Birra Li offers a modern workspace and a welcoming, supportive team with a strong sense of culture and community. We pride ourselves on our connections with local Aboriginal communities and encourage staff to strengthen their connection to Mob, Country and culture through community events, engagement and partnerships. Our team values collaboration, cultural identity and creating a workplace where everyone feels supported and connected.

About the role:

The successful candidate will play an important role in supporting the smooth day-to-day operations of Birra Li. Working both independently and collaboratively as part of our multidisciplinary team, you will be responsible for coordinating daily administrative tasks, managing staff rosters, processing referrals and supporting the overall organisation of the service.

We are looking for someone who is organised, adaptable and proactive, with strong communication skills and the ability to manage competing priorities in a busy healthcare environment. You will work closely with clinical and administrative staff to ensure our service continues to provide timely, efficient and culturally safe care to women, children and their families.

You will be supported by the Birra Li Clinical Team Leader for day-to-day operational matters, alongside the Maternity and Gynaecology Outpatient Administration Team Leader for administrative guidance and role-specific support.

About you:

Our ideal candidate will have strong teamwork, verbal communication and organisational skills, with the ability to prioritise tasks, work independently and adapt to the changing needs of the service. A positive attitude, initiative and willingness to learn are highly valued. Knowledge of online ordering systems and day-to-day service operations can be developed on the job, with training and ongoing support provided.

A qualification in Business Administration or a related field would be highly regarded but is not essential. We value candidates who demonstrate strong organisational and communication skills, a willingness to learn and a genuine passion for supporting Aboriginal women, children and their families.

How you'll be supported:

The successful candidate will receive a comprehensive orientation to Birra Li, including an introduction to the team, service operations and administrative processes. Online HETI training will be available, alongside ongoing guidance and support from the Birra Li Clinical Team Leader and the Maternity and Gynaecology Outpatient Administration team. Opportunities for further learning and professional development will also be encouraged.

Additional information:

• An eligibility list will be created for future temporary full or part time vacancies.
• This position is full time; however, part time/job share arrangements may also be considered.

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact ***************@health.nsw.gov.au for confidential support.