Administration Officer, Far West Psych Therapies

Grand Pacific Health Ltd; Broken Hill; Sur place; AUD 30 000 - 41 000; Temps partiel

Avantages offerts par ce poste

Flexible work arrangements

Professional development

Salary packaging

Staff conference

Parental leave

EAP

Résumé du poste

Grand Pacific Health is seeking an Administration Officer for Far West Psychological Therapies in Broken Hill. This part-time role (7.5 hours/week) supports reception, appointments, referrals, records, and day-to-day hub operations, working flexibly as part of the local and wider GPH administration network.

The role is a first point of contact for consumers, focusing on accurate records, confidentiality, and high-quality customer service, including weekend and out-of-hours rostered shifts as

Qualifications

• Relevant qualifications in administration or equivalent experience.
• Strong organisational skills with ability to prioritise and meet deadlines.
• Excellent verbal and written communication and customer service.
• Ability to engage respectfully with diverse people, including those experiencing mental health distress.

Responsabilités

• Be the welcoming first point of contact for consumers and visitors.
• Support smooth day-to-day operation of the Far West Medicare Mental Health Centre.
• Utilise organisation, accuracy and customer service to make a real impact.

Connaissances

Organisational skills

Communication skills

Customer service

Mental health awareness

Administration experience

Formation

Relevant qualifications in administration

Outils

MS Office

Description du poste

Administration Officer, Far West Psych Therapies

This position is part-time (7.5hours per week). Located in Broken Hill

The Administration Officer provides high-quality administrative and reception support for the Far West Psychological Therapies for Underserviced Populations program, acting as a key first point of contact for consumers. The role supports appointments, referrals, records, office systems, data entry and day-to-day hub operations, working flexibly and collaboratively with the local team and wider GPH administration network to deliver responsive, professional and efficient services. The service will operate seven days a week and candidates should be flexible and available to work on a rostered basis, including on weekends and outside of normal business hours, as needed.

• A positive work culture by offering flexible work arrangements that support your wellbeing
• Ongoing professional development and supervision
• Increase your take home pay by salary packaging up to $15,900 + $2,650 meals and entertainment
• GPH Staff Conference
• Employer paid parental leave on top of the government PPL Scheme
• Free and confidential Employee Assistance Program

Duties

• Be the welcoming first point of contact for consumers and visitors.
• Support the smooth day-to-day operation of the Far West Medicare Mental Health Centre.
• Use your organisation, accuracy and customer service skills to make a real impact

Skills & Experience

• Relevant qualifications in administration and/or a combination of relevant training and experience in a similar role.
• Strong organisational skills, including the ability to prioritise work, manage competing tasks, meet deadlines and maintain accurate records.
• Strong verbal and written communication skills, excellent customer service, attention to detail, confidentiality and the ability to engage respectfully with people experiencing mental health distress.
• Ability to engage effectively and respectfully with a wide diversity of people, including those experiencing mental health distress

About Grand Pacific Health

What we care about most is supporting healthier, happier, more connected communities across NSW, QLD and the ACT.

We’re a for-purpose organisation delivering high-quality, low- or no-cost physical, mental and social health services. With over 25 locations across NSW, QLD and ACT we are a passionate team we’re here for everyone, especially those experiencing or at greater risk of disadvantage.

Applications close: 15 November 2026. Shortlisting may begin prior to the closing date.

For more information contact: Jaci Smith, Business Growth Project Manager, New Business – 0438 556 *** or ******@gph.org.au

Our Commitment to Inclusion

We welcome applications from people with lived experience, Aboriginal and Torres Strait Islander communities, LGBTQIA+ communities, people from culturally diverse backgrounds, and people with disability.