Administration Officer Cardiac Sciences Unit

Health; Caboolture; Hybrid; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Flexible working

Salary packaging

Higher superannuation

Career development

Job summary

Metro North Health's Caboolture Hospital is seeking an Administration Officer for the Cardiac Sciences Unit within Ambulatory Care Services. You will provide professional, patient-focused administrative support to patients, clinicians and stakeholders, contributing to efficient service delivery.

You will work in a multidisciplinary team, handling a broad range of administrative tasks with a strong emphasis on confidentiality, customer service and operational efficiency, while prioritising

Responsibilities

• Provide high-level customer service and administrative support to patients, clinicians and stakeholders within the Cardiac Sciences Unit.
• Manage workload priorities effectively while ensuring administrative tasks are completed accurately and within required timeframes.
• Use information systems and available resources to support patient administration, service delivery and operational requirements.
• Build positive relationships through effective communication, professionalism and a commitment to meeting customer needs.
• Contribute to continuous improvement initiatives, change management activities and the achievement of departmental and organisational goals.

Job description

About the role

The Administration Officer – Cardiac Sciences Unit provides high-quality administrative and customer service support within Ambulatory Care Services at Caboolture Hospital. The role plays a key part in supporting the efficient operation of cardiac services by ensuring patients, clinicians and stakeholders receive professional, responsive and patient-focused administrative assistance. The successful candidate will work within a multidisciplinary team environment, undertaking a broad range of administrative functions while maintaining a strong focus on customer service, confidentiality and operational efficiency. The role requires flexibility, sound judgement and the ability to prioritise competing demands to support the effective delivery of healthcare services.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Provide high-level customer service and administrative support to patients, clinicians and stakeholders within the Cardiac Sciences Unit.
• Manage workload priorities effectively while ensuring administrative tasks are completed accurately and within required timeframes.
• Use information systems and available resources to support patient administration, service delivery and operational requirements.
• Build positive relationships through effective communication, professionalism and a commitment to meeting customer needs.
• Contribute to continuous improvement initiatives, change management activities and the achievement of departmental and organisational goals.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education.

With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first.

You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.