Administration Officer - Aged Care South Moreton

Institute for Urban Indigenous Health Ltd; Margate; On-site; AUD 55,000 - 75,000; Full time

Job summary

Institute for Urban Indigenous Health Ltd is seeking an Administration Officer – Aged Care in Queensland. The role focuses on delivering effective administration and communications support to enable aged care service teams to meet objectives.

You will provide frontline customer service to clients, support Team Leaders and Community Support Workers, handle enquiries, assist with rosters, and manage routine admin tasks and document preparation.

Qualifications

• Experience in office/administration/reception roles.
• Desirable: Demonstrated experience working with Aboriginal and Torres Strait Islander people and/or communities.
• Preferable Certificate III in Administration or relevant area.

Responsibilities

• Provide frontline customer service to Aged Care clients and stakeholders.
• Provide day-to-day support to Team Leaders, Community Support Workers and clients by answering enquiries, perform basic roster changes and welcoming visitors to the site.
• Coordinate provision of general administration support including photocopying, compilation of materials/folders, preparation for conferences and meetings and shredding of documents.
• Coordinate general word processing duties including typing letters, agendas, minutes and reports.

Skills

Frontline customer service

Administration

Reception

Office communications

Education

Certificate III in Administration

Relevant area

Tools

MS Word

Typing

Job description

Join an Organisation dedicated to Closing the Gap in Indigenous Health

To perform this role, it is essential that the incumbent is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991

About Us?

The Institute for Urban Indigenous Health Ltd was established by its founding members to provide a coordinated/integrated approach to the planning, development and delivery of comprehensive primary health care services for Aboriginal and Torres Strait Islander populations within the Southeast Qld Region. The focus of IUIH Aged Care team is to work with the local indigenous community and relevant key stakeholders to increase access to comprehensive care and provide well-coordinated, quality in home care services and eligible aged care clients.

About the Role?

As Administration Officer – Aged Care, your role is responsible for the provision of effective and efficient administration and communications support services to enable the Aged Care service teams to meet their business objectives. Your day to day duties will include: Provide frontline customer service to Aged Care clients and stakeholders in the Moreton South region. Provide day to day support to Team Leaders, Community Support Workers and clients by answering enquiries, perform basic roster changes and welcoming visitors to the site. Coordinate provision of general administration support including photocopying, compilation of materials/folders, preparation for conferences and meetings and shredding of documents. Coordinate general word processing duties including typing letters, agendas, minutes and reports.

About You?

To perform this role, it is essential that the incumbent is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991 Current C Class Drivers Licence (QLD) Current Criminal History Check. Experience in office/administration/reception roles. Desirable, but not mandatory: Demonstrated experience working with Aboriginal and Torres Strait Islander people and /or communities Preferable Certificate III in Administration or relevant area.

What Can we Offer?

At IUIH we recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees, and people with disability. At IUIH 'Our Collectivity is Our Strength'. We are a diverse and inclusive workplace that invites applications from all people.

• Be part of Australia's largest community controlled Aboriginal Health Service.
• Access to 'Growing Our Own Opportunities' through in-house training and programs.
• Weekly Staff Wellness activities and all staff 'Gather and Grow' yarns and award ceremonies.
• Opportunities to attend community events such as NAIDOC, Rugby League Carnivals and more.
• Demonstrated commitment to creating culturally safe environments where children and young people are respected, heard, and protected against harm.

IUIH is a Community Controlled Health Service (CCHS) that leads the planning, development and delivery of health, family wellbeing and social support services to the Aboriginal and Torres Strait Islander population of South East Queensland. IUIH is working with our Member CCHSs to improve the health, wellbeing and economic independence of Aboriginal and Torres Strait Islander people in South East Queensland, the largest and fastest growing Indigenous population in Australia.