Administration Officer

Achsg Pty; Wollongong City Council; On-site; AUD 87,000 - 95,000; Full time

Benefits offered by this job

Accrued days off in addition to Annual

Corporate wellbeing programs

Learning and development opportunities

Job summary

National Parks and Wildlife Service in New South Wales is seeking an Administrative Support Officer to join the team in Wollongong. The role provides essential administrative and customer service support to enable smooth business operations within the NPWS, including records management, diary management, financial administration, meeting coordination and procurement tasks.

You will work with a proactive, detail‑oriented approach, handle queries from internal and external stakeholders, maintain

Qualifications

• Strong administrative experience and proficiency with word processing and spreadsheets.
• Excellent customer service skills with professional responses to inquiries.
• Strong organisational skills and ability to prioritise while maintaining accuracy.
• Experience coordinating meetings and maintaining records and databases.
• Knowledge of financial and procurement processes including purchasing and payment procedures.
• Collaborative, discreet, and able to adapt to changing priorities.
• Proactive and reliable with a commitment to delivering quality outcomes.

Responsibilities

• Manage records, diary, and financial administration to support operations.
• Coordinate meetings, prepare documentation, and maintain accurate records.
• Handle customer enquiries and HR administration tasks.
• Maintain and update databases and support procurement activities.
• Assist with reporting and compliance, including incident support as needed.

Skills

Administrative experience

Customer service

Organisational skills

Diary/meeting coordination

Records/databases management

Confidentiality and adaptability

Tools

Microsoft Office

Records management systems

Job description

Administrative Support Officer

Posted today

• Temporary full-time opportunity (35 hours per week) available until 30 April 2027, with the potential for extension or ongoing appointment.
• Role is based in Wollongong.
• Salary relative to experience, and ranges from $87,199 to $95,482 + employer's contribution to superannuation

Do you want your work to make a difference for NSW?

Working to protect the state’s environment and heritage.

About the role

National Parks and Wildlife Service has a unique opportunity for an Administrative Support Officer to work as part of the team and contribute towards the conservation of the natural environment, flora, fauna and Aboriginal heritage. The role provides administrative and customer service support to assist the efficient delivery of business operations within the National Parks & Wildlife Service (NPWS).

Key responsibilities include records management, diary management, financial administration, meeting coordination, correspondence, HR administration, reporting support, customer enquiries, database maintenance, and procurement-related activities. The role may also support incident management activities such as fires and search and rescue operations.

About You

The successful candidate would typically demonstrate:

• Strong administrative experience, including the use of Microsoft Office and records management systems.
• Excellent customer service skills, with the ability to respond professionally and efficiently to enquiries from both internal and external stakeholders.
• Strong organisational skills and the ability to manage competing priorities while maintaining attention to detail.
• Experience coordinating meetings, preparing documentation, and maintaining accurate records and databases.
• Knowledge of financial and procurement processes, including purchasing, receipting and payment procedures.
• The ability to work collaboratively, exercise sound judgement, maintain confidentiality, and adapt to changing priorities.
• A proactive and reliable approach, with a commitment to delivering quality outcomes and supporting team objectives

Key knowledge and experience

• Experience in administration including experience in the use of computer based systems such as word processing, spreadsheet and records management systems.
• Knowledge of financial and human resource management procedures, policies and practices, and contract administration.

DCCEEW conserves and protects the state’s natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.

DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry.

We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.

• Accrued days off in addition to Annual Leave
• Corporate wellbeing programs, including the Fitness Passport
• Learning and development opportunities, including in-house training.

Please also note, to be eligible for an ongoing role in the NSW Public Sector you need to be an Australian Citizen, New Zealand Citizen or Permanent Resident. For temporary and casual roles, you need to hold a valid visa giving you permission to work in Australia as required by the role.

Applications close: Monday, 2 November 2026 at 11:55pm

Should you require further information about the role please contact Hiring Manager, Andrew Wall, Manager Area via or on .

Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds.