Administration Officer

Virtus Health; Sydney; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Competitive remuneration

Career growth opportunities

Inclusive work culture

Job summary

Virtus Specialist Day Hospitals in Alexandria, NSW, is seeking two Administration Officers for casual roles with the potential to transfer to part-time after six months. You will welcome patients, manage admissions, answer calls, and handle billing with accuracy and care.

Ideal candidates have at least 2 years of administrative or reception experience, strong computer skills, excellent communication, and the ability to multitask in a healthcare setting. Training and support are provided.

Qualifications

• Minimum 2 years’ experience in a similar administrative or reception role.
• Strong computer skills and ability to learn new systems.
• Excellent communication and customer service skills.
• Professional phone manner and ability to manage multiple priorities.

Responsibilities

• Welcome patients, visitors, and staff, ensuring a professional and friendly experience
• Manage patient admissions with care and efficiency
• Answer and direct calls, taking accurate messages
• Maintain confidentiality and adhere to infection control policies
• Coordinate health fund checks, billing, and patient payments
• Prepare and reconcile daily reports, invoices, and banking
• Liaise with doctors’ rooms and practice managers
• Create and manage medical records
• Provide general administrative support and complete ad hoc tasks as required

Skills

Customer service

Telephone etiquette

Confidentiality

Time management

Job description

Virtus Specialist Day Hospitals are a leading provider of high-quality healthcare services in Australia. With a strong focus on patient-centered care, we strive to deliver exceptional outcomes and an exceptional experience for every individual who walks through our doors. Our hospitals are highly automated with specialised surgical lighting and remote camera systems; they are well-appointed and equipped with on-site Central Sterilisation Departments and are maintained with contemporary technologies and instrumentation. Virtus Specialist Day Hospitals form a network of day hospitals across the east coast of Australia extending into Queensland, New South Wales, Victoria, and Tasmania.

What we're looking for

We have two exciting opportunities for Administration Officers to join our dedicated Alexandria based team, on a casual basis with the possibility of transferring to part time after 6 months. These roles are ideal for individuals who thrive in a fast‑paced environment and are committed to delivering exceptional patient experiences through efficient and accurate administrative support.

What you'll be doing

• Welcome patients, visitors, and staff, ensuring a professional and friendly experience
• Manage patient admissions with care and efficiency
• Answer and direct calls, taking accurate messages
• Maintain confidentiality and adhere to infection control policies
• Coordinate health fund checks, billing, and patient payments
• Prepare and reconcile daily reports, invoices, and banking
• Liaise with doctors’ rooms and practice managers
• Create and manage medical records
• Provide general administrative support and complete ad hoc tasks as required

About you

• Minimum 2 years’ experience in a similar administrative or reception role
• Strong computer skills and ability to learn new systems
• Excellent communication and customer service skills
• Professional phone manner and ability to manage multiple priorities
• Strong organisational and time management skills
• Ability to work independently and as part of a team
• High attention to detail and commitment to confidentiality
• Positive attitude, initiative, and problem-solving skills

What we offer

At Virtus Specialist Day Hospitals, we are committed to supporting our employees' well-being and professional development. You will have access to a range of benefits, including competitive remuneration, opportunities for career growth, and a supportive and inclusive work culture.

Our Commitment to Inclusion

At Virtus, we believe that diverse perspectives make us stronger. We are committed to creating an inclusive workplace where everyone feels respected, valued and supported to thrive. We welcome applications from people of all backgrounds, cultures, identities, ages and experiences.