Administration Officer

NSW Health Pathology; Sydney; On-site; AUD 74,000 - 76,000; Full time

Benefits offered by this job

Salary packaging options

Fringe benefits

Up to 12 additional days off per year

Learning and development opportunities

Fitness Passport gym discounts

Employee Assistance Program (EAP) for

Job summary

NSW Health Pathology is seeking an Administration Officer Level 3 to join the Tissue Pathology team at Westmead Hospital. In this permanent full-time role, you will provide essential administrative support to Histology and Cytology services, coordinate referrals, track diagnostic material and assist MDT activities, ensuring timely and accurate case management.

You will work closely with laboratory and clinical teams, manage data with confidentiality, deliver high-quality service, and contribute

Qualifications

• Experience providing administrative support in a high-volume healthcare or pathology environment.

Responsibilities

• Provide administrative support to Histology and Cytology services for case management and records.
• Assist with data management, referrals, and MDT activities.
• Support clinicians, pathologists, scientists, and external stakeholders.

Skills

Administrative support

High-volume healthcare

Microsoft Office

Records management

Data tracking

Stakeholder liaison

Customer service

Teamwork

Confidentiality

Tools

Laboratory information systems

Electronic records management systems

Microsoft Office

Job description

Employment Type:PermanentFull Time
Position Classification:Administration Officer Level 3
Remuneration:$73,915.12 - $76,218.80 per annum + superannuation
Hours Per Week:38
Requisition ID:REQ690838
Location: Westmead Hospital
Applications Close: 30 September 2026 - 11:59pm

About the opportunity
Looking for a role where your organisation, attention to detail and teamwork directly support better patient outcomes? Join our Tissue Pathology team and become an essential part of a service that helps deliver critical diagnostic information to clinicians and patients every day. Working behind the scenes, you'll play a key role in supporting the smooth coordination of pathology services, ensuring vital diagnostic processes are managed efficiently and accurately.

In this specialised administrative role, you'll work closely with laboratory and clinical teams to manage case information, coordinate referrals, track diagnostic material and support multidisciplinary team activities. If you thrive in a fast-paced environment, enjoy problem-solving and take pride in delivering high-quality support services, this is an excellent opportunity to build a rewarding career while contributing to a team dedicated to excellence in patient care.

What you'll be doing
Provide administrative support to Histology and Cytology services to ensure the accurate and timely management of laboratory cases, data, records and multidisciplinary team (MDT) activities. The role supports pathologists, scientists, clinicians and external stakeholders through effective case administration, medical transcription, customer service and records management.

What we can offer you

Financial Benefits - Generous salary packaging options and other fringe benefits

Work-life Balance - Up to 12 additional days off per year in addition to Annual Leave (for full-time employees)

Professional Growth - Learning and development opportunities, including in-house training with RTO My Health Learning

Health & Wellbeing - Fitness Passport gym discounts and Employee Assistance Program (EAP) for staff and families.

• Demonstrated experience providing administrative support services in a high-volume healthcare, pathology, laboratory or similar environment, including the ability to manage competing priorities and meet deadlines.
• Demonstrated experience using laboratory information systems, electronic records management systems and Microsoft Office applications to maintain accurate information and support service delivery.
• Proven ability to maintain accurate records, process documentation and manage data with a high level of attention to detail while ensuring confidentiality and privacy requirements are met.
• Demonstrated experience supporting complex administrative processes, including case management, referral coordination, tracking activities, meeting support and stakeholder liaison.
• Proven ability to organise, prioritise and coordinate multiple tasks in a fast-paced environment while maintaining quality and accuracy.
• Demonstrated strong customer service skills and commitment to providing responsive, professional and effective service to a diverse range of internal and external stakeholders.
• Demonstrated ability to work effectively both independently and as part of a multidisciplinary team, using initiative and sound judgement to achieve service objectives.
• Excellent interpersonal, written and verbal communication skills, including the ability to build productive working relationships and communicate effectively with clinicians, pathologists, health professionals and administrative staff at all levels of the organisation.
  

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Information for applicants

NSW Health Pathology is an equal opportunity employer committed to an inclusive workplace. We value, and welcome all suitably qualified applicants regardless of age, background, disability, sexual orientation or gender identity.

NSW Health Pathology is committed to providing accessibility and reasonable accommodations and ensuring our recruitment process is flexible, inclusive, and free from barriers, promoting equal opportunities for all to succeed. Please reach out if you need adjustments.

NSW Health Pathology is committed to growing the Aboriginal workforce in public health. For Aboriginal candidates, support is available through the Stepping Up website

You must have valid working rights in Australia for the duration of the appointment to be eligible to apply.

All workers must meet NSW Health’s vaccination and screening requirements before starting employment. See PD2026_004 for more detail. The preferred candidate may be required to undergo a functional assessment prior to appointment.

An eligibility list may be created for similar vacancies in the future.

We encourage applicants to submit responses that reflect their own experiences and perspectives.

For more information please see Statement of Duties.

To learn more about NSWHP please visit “Life at NSW Health Pathology” or connect with us onLinkedIn!

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