Administration Officer

Bolton Clarke; Northern Peninsula Area Regional; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Salary packaging up to $18,550 tax‑fee

Private health insurance

Gym discounts

Employee Assistance Program

Job summary

Bolton Clarke Group is seeking an organised Administration Officer for our Rowes Bay site in Townsville, QLD. You will manage daily administrative tasks, financial processes and resident documentation while delivering excellent service to residents, families and staff.

Key duties include rostering assistance, onboarding, admissions coordination and accurate record keeping, with a focus on customer service and attention to detail. Applicants must have Australian working rights and relevant checks.

Qualifications

• Recent and strong experience in an Administration role (aged care or healthcare desirable).
• Certificate III in Business Administration (or equivalent experience).
• Strong data entry and MS Office skills.
• Great communication, organisation and attention to detail.
• Valid working rights in Australia.
• National Police Check and/or NDIS Workers Check required or willingness to obtain.

Responsibilities

• Provide day-to-day administrative and data entry support.
• Assist with rostering, new employee setup and invoices.
• Coordinate resident admissions and maintain accurate records.
• Support recruitment and onboarding processes.

Skills

Data entry

Communication

Organization

Education

Certificate III in Business Administration

Tools

MS Office

Job description

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 87 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

The Role

We’re looking for an organised and customer‑focused Administration Officer to support daily operations across our site. In this role you'll keep our office running smoothly by managing admin tasks, financial processes and resident documentation—all while delivering excellent service to residents, families and staff.

The key focus of the role will be to:

• Provide day‑to‑day administrative and data entry support
• Assist with rostering, new employee setup and invoices
• Coordinate resident admissions and maintain accurate records
• Support recruitment and onboarding processes

To be Successful

• Recent and strong experience in an Administration role (aged care or healthcare desirable)
• Certificate III in Business Administration (or equivalent experience)
• Strong data entry and MS Office skills
• Great communication, organisation and attention to detail
• Valid working rights in Australia
• Prior to commencement - complete a National Police Check and or a NDIS Workers Check (or willingness to obtain)

About this location:

Located on the beachside in Townsville and with stunning views to Magnetic Island, Bolton Clarke’s Rowes Bay provides high‑quality aged care in a friendly, secure and comfortable coastal community.

Why Work For Bolton Clarke:

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Our commitment to diversity:

At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Kirby Heiler ([e-mail])