Administration Officer

The Royal Melbourne Hospital; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary packaging up to $12,000 taxfree

Generous leave entitlements

Onsite parking and staff health access

Job summary

The Royal Melbourne Hospital is seeking an administration professional to support multiple programs within the Mental Health Service. The role emphasizes strong communication, teamwork, and precise information handling to enhance patient and family experiences.

You will be part of a collaborative team, delivering proactive admin services while ensuring compliance with reporting obligations and high-quality stakeholder engagement across the service.

Qualifications

• Administration professional with a genuine care focus for patients and families.
• Collaborative, proactive, and detail oriented in a fast paced hospital setting.
• Excellent communicator with strong stakeholder engagement and problem solving.

Responsibilities

• Provide a high level of administration support to all staff across programs.
• Operate and maintain computerised health information systems.
• Provide exceptional customer service and statutory reporting support.

Skills

Administration

Stakeholder engagement

Communication

Tools

Computerised health information systems

Administrative software

Job description

The Royal Melbourne Mental Health Service (RMH MHS) is committed to working with consumers during their recovery by offering holistic and evidence-based (EB) treatment, which is inclusive of family/carers and provided by clinicians with well-developed skills. Staff employed within the RMH MHS are expected to identify EB practice competencies and to use these in their clinical work

Our service strides to create the best possible learning opportunities available to complement and support both emerging and existing expertise. Staff are required to actively participate in their own practice development by engaging in available learning opportunities within the service, as well as being committed to sharing their knowledge with their colleagues.

Key Accountabilities

• Provide a high level of administration support to all staff across all programs.
• Operate and maintain computerised health information systems
• Provide exceptional customer service
• Provide administrative support to ensure the organisation meets statutory reporting obligations under the Mental Health and Wellbeing Act 2022.

About You

You are an administration professional who also is:

• Passionate about making a genuine difference for people experiencing mental health challenges and their families.
• Collaborative and confident working both autonomously and as part of a team.
• An excellent communicator with strong stakeholder engagement skills and attention to detail.
• Proactive and solution-focused, with a positive "can-do" approach.

Benefits of Working at RMH

• Meaningful Work
  Make a real difference in the lives of patients, families and our community.
• Career Growth
  Access learning, development, and diverse career opportunities.
• Supportive Culture & Belonging
  Join in a diverse and values-led organisation built on kindness, collaboration and inclusion.
• Innovation
  Help shape the future of healthcare through research, technology and new models of care.
• World-Class Excellence
  Work alongside leading healthcare professionals at one of Australia's premier public hospitals, within the Parkville Precinct—one of the world's leading biomedical and research precincts.
• Enjoy great employee benefits
  Salary packaging of up to $12,000 tax free and generous leave entitlements, including additional annual leave and a monthly accrued day off for eligible full-time staff (role/EBA dependent).
• Work in the Parkville Precinct
  Work in the Parkville precinct with excellent public transport, onsite parking options and access to staff health services.

Interviews may commence as applications are received. Early applications are encouraged as the role may close once filled.

All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.

The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards .

As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Healthcare Services More than 10,000 employees

The Royal Melbourne Hospital (RMH) began in 1848 as Victoria’s first public hospital.

Today our care extends from the City through Royal Park, with mental health and aged care services across the inner west.

We operate a statewide trauma service and lead centres of excellence across neurosciences, nephrology, oncology, cardiology and virtual health.

Our collaborations set new benchmarks in health excellence, including the world-renowned Peter Doherty Institute for Infection and Immunity, our joint venture with the University of Melbourne.

And while the work we’re doing takes us in inspiring new directions, we lead with kindness that defines a better standard of care.

The Royal Melbourne Hospital (RMH) began in 1848 as Victoria’s first public hospital.

Today our care extends from the City through Royal Park, with mental health and aged care services across the inner west.

We operate a statewide trauma service and lead centres of excellence across neurosciences, nephrology, oncology, cardiology and virtual health.

Our collaborations set new benchmarks in health excellence, including the world-renowned Peter Doherty Institute for Infection and Immunity, our joint venture with the University of Melbourne.

And while the work we’re doing takes us in inspiring new directions, we lead with kindness that defines a better standard of care.