Administration Officer

The Royal Children's Hospital; Melbourne; On-site; AUD 71,000 - 81,000; Full time

Benefits offered by this job

Salary Packaging – Increase your take

Employee Assistance Program

Fitness Passport

Job summary

The Royal Children's Hospital in Melbourne is seeking an Administration Officer (Grade 2) to join the Mental Health Department on a permanent full-time basis. You will work as part of the Administration Team, supporting clinical staff with referrals, scheduling, and data entry.

Responsibilities include coordinating appointments, liaising with referrers and families, and maintaining documentation while adhering to standard operating procedures.

Qualifications

• Demonstrated commitment to work and contribute as part of a team.
• Strong time management and prioritisation for competing tasks.
• Well-developed communication skills and attention to detail.
• Ability to follow standard operating procedures.

Responsibilities

• Processing referrals
• Scheduling appointments
• Liaising with referrers and families
• Supporting timely information-sharing with other Mental Health teams
• Data entry

Skills

Teamwork

Time management

Communication

SOP compliance

Job description

The Hospital

The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”.

The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”.

RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

The RCH is committed to the Child Safe Standards .

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

For further Information on RCH is available here .

Administration Officer (Grade 2)

• Excellent employee benefits including salary packaging
• Excellent career progression
• Flexible work options available

About The Role

This is a Permanent Full Time position at 80 per fortnight (part-time hours will be considered) within the Mental Health Department. The Administration Officer works as part of the Mental Health Administration Team pool, which shares the overall workload, and works closely with the Administration Team Leader, Site Coordinator and other Administration Officers. The role also supports the Mental Health Specialist Autism Team with specific workflows, including providing direct administration support to the clinical team as required.

Classification for this position will range from Grade 2, Year 1 (AO21) to Grade 2, Year 5 (AO25) (FTE base salary $70,605.60 to $81,042 per annum, plus superannuation).

What You’ll Achieve

• Processing referrals
• Scheduling appointments
• Liaising with referrers and families
• Supporting timely informtation-sharing with other Mental Health teams
• Data entry

Your Skills And Experience

• Demonstrated commitment to work and contribute as part of a team
• Strong time manaegment and prioritisation for competing tasks
• Well-developed communication skills and attention to detail
• Ability to follow standard operating procedures

About The Department

RCH is an effective advocate for patients and their families with a particular focus on vulnerable children and increasingly, mental health in young people.

What We Offer

• Salary Packaging – Increase your take home pay!
• Employee Assistance Program
• Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities

Other Requirements

• Current National Criminal Record Check, or willing to obtain
• Valid Working with Children Check
• Compliance with RCHs “Staff Immunisation - Prevention of Vaccine Preventable Diseases” procedure

Application Process

For more information about this position please contact Joy Goubran, Operations Manager – Mental Health department Ph:0432342704 Email: [e-mail]

Why work at the RCH?

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer staff benefits such as discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.

It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.

It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption, and offers of employment are conditional on successful completion of background checks including reference checks.

Are you ready to join our team?

Applications close Wednesday, 4th of November 2026