Administration Officer

Mecwacare; Melbourne; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Salary packaging up to $15,900

Meals Card up to $2,700

Employee Assistance Program

Job summary

Mecwacare in Melbourne is seeking an Administration Officer for the South West Region Home and Community Services. The role focuses on delivering responsive and welcoming administrative support, liaising with contractors, venues, and frontline staff while maintaining confidentiality.

You will support the Centre Manager, manage rostering in a busy environment, and use Carelink+ and KwikTags to streamline processes. This is a part of a purpose-driven team in Westmeadows.

Qualifications

• Experience engaging with contractors and maintaining professional relationships.
• ,
• ,
• ],
• job_responsibilities_description[0]
• job_responsibilities_description[1]
• job_responsibilities_description[2]

Responsibilities

• Provide high-quality administrative support.
• Act as trusted first point of contact for clients, families, staff and stakeholders.
• Assist Centre Manager with day-to-day operations and coordination.

Skills

Contractor engagement

Building professional relationships

Communication skills

Organisational skills

Confidentiality

Staff rostering

Education

Human Services/Aged Care qualification or experience

Tools

Carelink+

KwikTags

Microsoft Office

Job description

Make a meaningful contribution in a role where organisation, care and connection come together. As an Administration Officer with our South West Region Home and Community Services team, you will help ensure clients, families, staff and stakeholders receive a responsive, professional and welcoming experience.

In this varied and hands-on position, you will provide high-quality administrative support, act as a trusted first point of contact, and assist the Centre Manager with day-to-day operational needs. Your strong attention to detail, proactive approach and commitment to confidentiality will support smooth service delivery, effective team coordination and positive outcomes for the people we support.

This is a rewarding opportunity to be part of a purpose-driven team in Westmeadows, where your work has genuine impact. You will enjoy meaningful interaction, a fast-paced and collaborative environment, and the satisfaction of helping a vital community service run smoothly.

• Not for profit Salary Packaging benefit up to $15,900 and Meals Card up to $2,700.
• Employee Assistance Program alongside awards and recognition
• Being part of a purpose-driven team where your work truly matters

What you bring

• Experience engaging with contractors and maintaining strong, professional working relationships.
• Experience arranging and booking forum venues, including preparing PPE packs for forums.
• Experience using Carelink+.
• Experience using KwikTags.
• Demonstrated experience providing high-quality administrative support.
• Proficiency in the Microsoft Office suite.
• Excellent communication skills, including the ability to use tact and diplomacy in sensitive situations.
• A proactive approach to work, with the ability to take initiative and follow tasks through.
• Strong organisational skills and attention to detail.
• Ability to maintain privacy, confidentiality and professionalism at all times.
• Relevant qualifications or experience in Human Services, Aged Care or a related sector.
• Experience with staff rostering in a busy, service-focused environment.

• Relevant qualifications or experience in Human Services, Aged Care or a related sector.
• Experience with staff rostering in a busy, service-focused environment.

MecwaCare is a leading not-for-profit organisation that has been supporting Victorians for more than 65 years.

We began with a simple belief that older people in our community deserve care, dignity and a place to belong. Founded by a group of neighbourhood volunteers in 1959, we continue to build on that same spirit of connection and care.

Today, we are privileged to support 20,000 Victorians through our residential aged care homes, retirement villages, home care and community services.

Our people are what makes us who we are, and we proudly represent more than 70 nationalities across our workforce of more than 4,300 employees and 500 volunteers.

As a purpose led organisation, we reinvest in our services to strengthen, grow and innovate, ensuring we continue to put people first, today and for generations to come.

We do not accept applications via email.Please note we are unable to offer visa sponsorship and recruitment agencies need not to reach out. All successful candidates must possess or be willing to undergo and pass a National Police Check and other relevant checks.