Administration Officer

Talent; Coffs Harbour; On-site; AUD 73,000 - 95,000; Full time

Job summary

Talent International is recruiting an Administration Officer to support NSW Government operations based in Coffs Harbour. This 5-month contract with potential extension pays $395 - $513 per day, with a 7-hour workday (35 hours/week).

You will coordinate meetings, maintain records and process routine financial and procurement tasks, while delivering high-quality customer service and confidential handling of information.

Qualifications

• Certificate III in a relevant discipline is required.
• Experience providing administrative support and customer service across activities.
• Ability to handle sensitive information professionally and maintain confidentiality.
• Experience using word processing, spreadsheets, databases, presentation software and electronic records management systems.

Responsibilities

• Provide administrative and clerical support, including document preparation, records management and workflow coordination.
• Respond to customer enquiries across face-to-face, phone, email and digital channels, resolving routine issues and escalating when required.
• Coordinate diaries, meetings and events, including papers, presentations, minutes and follow-ups.
• Maintain electronic and manual records, databases and corporate systems for accurate information storage and retrieval.
• Assist with routine financial and procurement transactions.
• Collate information and prepare correspondence, reports and meeting materials.
• Support project activities and communications using various software applications.
• Assist CHEC facilities and administrative activities to support campus operations and customer experience.
• Contribute to improvements in service quality and administrative processes.
• Follow client policies to support a safe, inclusive, customer-focused workplace.

Skills

Administrative support

Customer service

Confidentiality

Multichannel communication

Microsoft Office

Education

Certificate III in a relevant discipline

Tools

Electronic records management systems

Job description

Talent International is currently recruiting Administration Officer to work for the NSW Government, based in Coffs Harbour. This is a 5-month contract with a view to be extended. The role is paying $395 - $513 per day.

Hours of Work: 7 hours per day/ 35 per week

About the role

You will provide administrative and customer service support to assist with day-to-day team operations. Working under guidance, you will coordinate meetings, maintain records, prepare documents and process routine financial and procurement transactions.

This role would suit an organised, customer-focused professional who can manage competing priorities, maintain confidentiality and deliver accurate administrative support.

Key responsibilities

• Provide administrative and clerical support, including document preparation, records management and workflow coordination.
• Respond to customer enquiries professionally across face-to-face, phone, email and digital channels, resolving routine issues and escalating matters where required.
• Coordinate diaries, meetings and events, including preparing papers and presentations, recording minutes and following up on actions.
• Maintain electronic and manual records, databases and corporate systems to support accurate information storage, retrieval and distribution.
• Assist with routine financial and procurement transactions.
• Collate information and prepare correspondence, reports, submissions and meeting materials.
• Support project activities, communications and resource development using a range of software applications.
• Assist with Coffs Harbour Education Campus (CHEC) facilities, services and practical administrative activities to support campus operations and the customer experience.
• Contribute to improvements in service quality, administrative processes and team efficiency.
• Follow client's policies, procedures and values to support a safe, inclusive and customer-focused workplace.

About you

To be successful in this role, you will have:

• A Certificate III in a relevant discipline, or equivalent skills, knowledge and experience.
• Experience providing administrative support and customer service across a range of activities.
• The ability to handle sensitive information professionally and maintain confidentiality.
• Experience using word processing, spreadsheets, databases, presentation software and electronic records management systems.
• Experience working with administrative and financial corporate systems.
• Strong organisational skills, attention to detail and the ability to manage competing priorities.
• Clear communication skills and a collaborative, customer-focused approach.
• The ability to demonstrate the focus capabilities outlined in the Position Description.