Administration Officer

State of Victoria; City of Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

The Administration Officer role provides critical administrative support to the Child Protection Litigation Office (CPLO) and assists the leadership team and CPLO's solicitors. The CPLO contributes to Victoria's child protection program by offering legal advice and representation to practitioners in the Children's Courts.

You will work primarily in the Business Operations Team at CPLO, with potential cross-team deployment as required.

Responsibilities

• Provide assistance with office processes and corporate information systems such as records management, financial information, client payments and ministerial correspondence.
• Ensure data is accurate and complete when entering into systems.
• Answer queries in person or via the phone, provide timely advice and undertake general follow up action as required, including correctly redirecting incoming mail and queries.

Job description

THE ROLEThe Administration Officer role provides critical administrative support services to the Child Protection Litigation Office (CPLO) and will assist the leadership team, as well as the CPLO's solicitors. The CPLO plays a critical part in the department's child protection program by providing legal advice and representation to child protection practitioners in the specialist Children's Courts across Victoria. You will work predominantly in the Business Operations Team at CPLO, however, in accordance with clause 19 of the VPS Agreement (where applicable), you may be asked to join a different team where business operations require this.The role is a contact point for stakeholders from a diverse range of organisations, government, and private organisations. Attention to detail, teamwork, agility and flexibility underpin success in this role as well as a demonstrated ability to communicate sensitively and effectively.ACCOUNTABILITIES INCLUDEUnder general direction, provide assistance with office processes and corporate information systems such as records management, financial information, client payments and ministerial correspondence.Ensure data is accurate and complete when entering into systems.Answer queries in person or via the phone, provide timely advice and undertake general follow up action as required, including correctly redirecting incoming mail and queries.Please open the position description to read more.HOW TO APPLYApplicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)Please apply to submit your interest in this position.