Administration Officer

Benevolent; Cairns Regional; On-site; AUD 38,000 - 55,000; Part time

Benefits offered by this job

Salary Packaging

Flexibility & Wellbeing

Recognition & Growth

Cultural Inclusion

Employee Networks

Job summary

The Benevolent Society is seeking an Administration Officer for our Bentley Park Early Years Centre and Kindergarten. This permanent part‑time role (20 hours per week) offers a welcoming, organised, and responsive front‑line service for families, visitors and staff.

You will handle calls, enquiries and admin tasks with care, coordinate meeting rooms and site needs, and contribute to a positive, inclusive culture. A current driver’s licence is essential and salary packaging options apply.

Qualifications

• Experience as an Administrator or Coordinator in a busy office environment.

Responsibilities

• Create a warm and professional first impression by welcoming families and visitors to the Centre
• Respond promptly and professionally to incoming calls, enquiries and requests
• Provide accurate and timely administrative support to help the team operate effectively
• Coordinate meeting rooms, fleet and pool vehicles, and site maintenance requirements

Skills

Attention to detail

Customer service

Organisational skills

Privacy & confidentiality

Independent work

Proactive problem solving

Valid driver’s licence

Job description

• Permanent Part Time position (20 hours per week) based on Gimuy Walubarra Yidinji Country in Bentley Park.
• $27.55 p/h - $39.57 p/h + Super + Salary Packaging
• Meaningful work with a wonderful and supportive team

Who We Are

At Benevolent, we believe every person deserves to live life on their own terms, with dignity, respect and a sense of belonging. For over two centuries, as Australia's first charity, this belief has shaped who we are and how we work.

As a not-for-profit, independent and non-religious organisation, we are a practice-led organisation, our work is grounded in evidence and strengths-based approaches that place people at the centre of everything we do. We walk alongside individuals, families and communities, upholding rights, amplifying voices and advocating for safer, more inclusive systems where people can thrive.

As our Administration Officer, you will play a key role in creating a welcoming, organised and responsive environment at our Bentley Park Early Years Centre and Kindergarten. As a central point of contact for families, visitors and staff, you will provide high-quality administrative support that helps our team deliver services smoothly and efficiently.

How You Will Contribute

• Create a warm and professional first impression by welcoming families and visitors to the Centre
• Respond promptly and professionally to incoming calls, enquiries and requests
• Provide accurate and timely administrative support to help the team operate effectively
• Coordinate meeting rooms, fleet and pool vehicles, and site maintenance requirements

We support our people to live their best lives, with benefits that support your wellbeing, growth and lifestyle. Here are some of the key benefits, and we'd love to tell you more.

• Salary Packaging & Perks - Maximise your take-home pay with up to $18,500 in salary packaging including entertainment and vehicle packaging options to suit your lifestyle, corporate rates/discount with selected partners.
• Flexibility & Wellbeing - Fitness Passport access, EAP support, and the option to purchase additional leave.
• Recognition & Growth - Competitive pay, Benevolent You Make a Difference recognition program, service rewards, long service leave after 5 years, supportive performance and career check in’s and tailored professional development opportunities.
• Cultural Inclusion - Dedicated cultural leave and support for Aboriginal and Torres Strait Islander employees, including leadership pathways and networking groups.
• Employee Networks - Connect through our diverse, employee-led networks that celebrate diversity and foster connection and allyship across shared experiences and identities

Your Skills and Experience

To thrive in this role, you will bring experience as an Administrator or Coordinator in a busy office environment, along with:

• Strong attention to detail, with the confidence to identify gaps and follow up missing information
• A genuine commitment to customer service and creating a welcoming environment for families, visitors and staff
• Excellent organisational skills, with the ability to manage competing priorities and meet deadlines
• Sound judgement when handling sensitive information, with a strong commitment to privacy and confidentiality
• The ability to work independently while remaining connected with the Queensland Administration Team and local colleagues
• A proactive, solutions-focused approach and the initiative to support positive service delivery outcomes
• A current driver’s licence is essential.

This role aligns with the capability requirements of Individual Contributor level. Please see the Capability Framework attached to this advert to discover essential skills, values and behaviours required at this level.

Ready to make a difference?

Need more information or have questions? Feel free to reach out to Talaya on [e-mail] for a friendly, confidential discussion.

The Benevolent Society respects and promotes human rights and diversity. We are committed to building an inclusive culture where individuals from all backgrounds and identities are not only welcomed but valued. We pride ourselves on being a client safe and child safe organisation, which is why all staff and volunteers undergo comprehensive employment screening. We value relationships with local Aboriginal community and welcome applications from its members. To ensure you are best supported with your application if you have any specific needs requiring a reasonable adjustment, let us know what accommodations you require.