Aged Care Front Desk & Admin Support (Fixed Term)

Uniting NSW & ACT; Blacktown; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary packaging up to $18,550 (NFP)

U rewards program

Fitness Passport

Inclusive, collaborative work culture

Career growth opportunities

Leave purchase option

Job summary

Uniting NSW.ACT is seeking a friendly Home Support Administrator for a Blacktown fixed-term role. You will be the welcoming face for residents, families and visitors, delivering high-quality front-of-house service and essential admin support.

In this position you will handle inquiries, bookings, records, and communications, supporting the management team to promote a person-centred aged care experience with privacy and compassion at the core.

Qualifications

• Certificate 3 in Business Administration, Customer Service or equivalent qualification/experience.
• Experience in aged or community care is preferred.
• Strong attention to detail and problem-solving abilities.

Responsibilities

• Deliver front-of-house customer service to residents, families, visitors and contractors.
• Provide admin support across inquiries, bookings, purchasing, communications and records.
• Build positive relationships with residents, staff and community stakeholders.
• Maintain privacy and confidentiality of client information.
• Support rostering, client bookings and general administrative tasks.

Skills

Customer service

Attention to detail

Tech-savvy

Microsoft Office

Communication

Time management

Education

Certificate 3 in Business Administration or equivalent

Tools

Copilot

Canva

Microsoft Office

Job description

Uniting NSW.ACT is seeking a friendly Home Support Administrator for a Blacktown fixed-term role. You will be the welcoming face for residents, families and visitors, delivering high-quality front-of-house service and essential admin support.

In this position you will handle inquiries, bookings, records, and communications, supporting the management team to promote a person-centred aged care experience with privacy and compassion at the core.