Administration Coordinator

Travel-Leisure-Co; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Professional development funding

Hotel discounts across Australia

Birthday leave

Private health cover

Job summary

Travel + Leisure Co. is seeking a Sales Administration Coordinator on the Gold Coast to support the corporate upgrades sales team. The role requires weekend and school/public holiday availability and involves data entry, reporting and admin duties.

You will engage with guests, maintain accurate records, and help ensure smooth operations at the sales site. The successful candidate will exemplify customer service, use CRM systems, and collaborate with internal colleagues while upholding

Qualifications

• Weekend availability is required, including weekends and school/public holidays.
• Strong customer service orientation and communication skills.
• Proficient with Microsoft Office applications and data entry tasks.
• Experience with CRM systems is advantageous.

Responsibilities

• Interact with guests in a polite and friendly manner, answering queries and attending to their needs.
• Complete core tasks such as data entry, reporting and ad hoc administration duties as delegated.
• Display leadership values by ensuring the smooth running of the sales site.
• Be the face of the business through interactions with internal and external stakeholders.
• Maintain accurate guest flow, booking numbers and team details in the system.
• Ensure compliance with cash handling and transactions.

Skills

Customer service

Communication

Data entry

Microsoft Office

CRM systems

Tools

CRM systems

Job description

We Put the World on VacationTravel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.We Put the World on VacationTravel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.How You'll ShineThe Sales Administration Coordinator plays a vital part in the operation of our Corporate Upgrades function by providing support to the sales staff in daily support duties. Please note that this roles requires the successful candidate to have full weekend availability and availability to work school holidays and public holidays.This role will partner with the Senior sales support team to:Interact with guests in a polite and friendly manner, answering queries and attending to their needsComplete core tasks such as but not limited to data entry, reporting and ad hoc administration duties as delegated by the Sales Administration ManagerDisplay leadership values by ensuring the smooth and efficient running of the sales siteBe the face and heart of our business through your interactionsEnsure premium inventory levels are properly maintained and audited, and review weekly inventory reportsBe the voice of our team through your communications with both internal and external stakeholdersBe a key contact for the dynamic Sales Team by ensuring the accurate recording of information in relation to guest flow, booking numbers and team detailsBe focused and balance these tasks with administration duties both reoccurring and adhoc such as data entry, reporting and ad-hoc administrative duties.Ensure compliance with cash handling and transactionsHow You’ll Be RewardedBuild your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:Professional development fundingDiscounted hotel stays across Australia, Fiji, New ZealandBirthday leaveSubsidised private health cover upon successful completion of probationWhat You'll BringHigh level of energy and self-motivationStrong customer service values and focusExcellent communication skills, both written and verbalAbility to work independently as well in a team environmentProficient in Microsoft Applications and knowledge of CRM systems.Must be available to work across weekends (operational hours of the preview centre inclusive of include Saturday and Sunday)Must be available to work public holidays, school holidays and weekends.Where Memories Start with YouHospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], including the title and location of the position for which you are applying.