Administration Assistant - Yeoval Hostel

UPA Aged Care Solutions; Yeoval; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Salary packaging

Wellness program

Employee assistance program

Retention bonus

Flexible work arrangements

Education/support

Community impact

Job summary

UPA Aged Care Solutions is seeking a Full-Time Administration Assistant at our Yeoval facility in NSW. The role supports residents and staff, handles incoming calls and visitor enquiries, and provides high-level administrative support to the Facility Manager.

The successful candidate will bring compassion, excellent communication, strong computer skills (Excel, Word, database management) and the ability to work autonomously as well as in a team, while upholding confidentiality and regulatory

Qualifications

• A compassionate, caring and supportive nature.
• Excellent verbal and written communication skills.
• Highly developed computer skills, including Excel, Word and database management.
• Ability to work autonomously and within a team environment.
• Ability to develop positive relationships and engage with staff and residents.
• High attention to detail.
• Efficient and organised administrative skills with relevant experience.
• Understanding of confidentiality and handling private information.
• Ability to perform ad hoc duties and responsibilities when required.

Responsibilities

• Support residents and staff, attend incoming calls and assist with visitor enquiries, while providing high‑level administrative support to the Facility Manager.
• Ensure efficient administration in accordance with policies and regulatory standards within the aged care setting.

Skills

Compassionate

Customer service

Verbal communication

Written communication

Excel

Word

Database management

Autonomous work

Teamwork

Relationship building

Attention to detail

Organisational skills

Confidentiality

Ad hoc duties

Job description

Administration Assistant - Yeoval Hostel

ADMINISTRATION ASSISTANT – FULL-TIME
About Us

UPA Aged Care Solutions is a not-for-profit, values-based organisation committed to providing high-quality Residential Aged Care, Home Care, and Retirement Services. We believe every individual has the right to live with dignity, respect, and security, and we strive to attract and retain top talent who share our philosophy of care.

The Opportunity

An exciting opportunity has become available to join the UPA team as a Full-Time Administration Assistant at our Yeoval facility in NSW.

The role of the Administration Assistant is to support residents and staff, attend incoming calls and assist with visitor enquiries, while providing high-level administrative support to the Facility Manager.

The successful applicant will possess exceptional customer service skills and the ability to provide effective and efficient administrative support in accordance with company policies, procedures and regulatory standards within an aged care facility setting.

What You Will Need

• A compassionate, caring and supportive nature
• Excellent verbal and written communication skills
• Highly developed computer skills, including Excel, Word and database management
• Ability to work autonomously and within a team environment
• Ability to develop positive relationships and engage with staff and residents
• High attention to detail
• Efficient and organised administrative skills with relevant experience
• Understanding of confidentiality and handling private information
• Ability to perform ad hoc duties and responsibilities when required

Why Work for Us

• Competitive pay with salary packaging options (up to $15,900 living expenses and $2,650 entertainment benefits, tax-free)
• Access to a Wellness Program and Employee Assistance Program
• Retention bonus for permanent appointments
• Supportive and friendly work environment
• Flexible working arrangements for a great work/life balance
• Ongoing workplace education and support
• Make a real difference to your community and residents' lives!

Pre-Employment Screening

The successful applicant must have the right to work in Australia and be willing to complete the following:

• National Criminal History Check
• Pre-Employment Checks
• Vaccination in accordance with UPA’s Immunisation and Vaccination Policy

Appointment is subject to satisfactory pre-employment screening and confirmation of the applicant’s right to work in Australia.

To learn more about UPA and explore our current job opportunities, visit www.upa.org.au.

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make adjustments to our recruitment/interview process to better enable you to shine, please contact UPA’s Recruitment Team.