Administration Assistant - Sleep Unit - Incentives Offered

Hunter New England Local Health District; Newcastle City Council; On-site; AUD 47,000 - 48,000; Part time

Benefits offered by this job

4 weeks annual leave

Paid parental leave

Salary packaging options

Fitness Passport

Employee Assistance Program

Job summary

The Respiratory and Sleep Medicine Units at John Hunter Hospital are seeking a motivated Administration Officer on a part-time basis. Based at John Hunter Hospital, you will support clinics, receptions and patient scheduling, working with administration, nurses and clinicians to ensure smooth operations.

This 3-day-per-week role requires strong organisational skills, attention to detail and a patient‑focused approach.

Qualifications

• Answering telephone enquiries and assisting patients and staff.
• Making and managing patient appointments.
• Managing waitlists and ensuring information is kept up to date.
• Preparing and servicing outpatient clinics.
• Filing and maintaining accurate records.
• Providing general administrative support to the units.

Responsibilities

• Provide a range of administrative and reception support.
• Work closely with clinicians, nursing staff and other administration team members.
• Support delivery of quality patient care.

Skills

Telephone enquiries

Appointment management

Waitlist management

Records management

Communication skills

Teamwork

Job description

Join the team at John Hunter Hospital and play an important role in supporting patients, clinicians and the smooth running of specialist outpatient clinics.

Employment Type

Permanent Part Time

Position Classification

Admin Officer Level 3

Remuneration

$37.27 - $38.44 per hour + super

Hours Per Week

24

Location

John Hunter Hospital | Awabakal Country

Requisition ID

REQ687667

Applications Close

Monday, 28th September 2026

Inclusive Hiring Statement

Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.

About The Role

The Respiratory and Sleep Medicine Units at John Hunter Hospital are looking for a motivated and organised Administration Officer to join their supportive team.

Based on Level 2 of John Hunter Hospital, you’ll work closely with administration staff, nurses and clinicians to provide efficient administrative support and help ensure clinics run smoothly.

This is a part-time position working 3 days per week, with days to be determined.

What You'll Be Doing

No two days will be exactly the same. You'll provide a range of administrative and reception support, including:

• Answering telephone enquiries and assisting patients and staff
• Making and managing patient appointments
• Managing waitlists and ensuring information is kept up to date
• Preparing and servicing outpatient clinics
• Managing emails and faxes
• Filing and maintaining accurate records
• Providing general administrative support to the Respiratory and Sleep Medicine Units
• Working closely with clinicians, nursing staff and other administration team members to support the delivery of quality patient care

About You

We're looking for someone who is organised, proactive and ready to make a difference.

You'll Bring

• A motivated and positive “can do” attitude
• Excellent communication and interpersonal skills
• Strong attention to detail and time management skills
• The ability to problem solve and manage competing priorities
• The ability to work effectively both independently and as part of a team
• A professional and patient-focused approach

How You'll Be Supported

You’ll be joining a supportive team where you’ll have the opportunity to develop your administration skills while contributing to the delivery of important specialist healthcare services.

You’ll Receive

• Comprehensive onboarding
• Hands‑on training from experienced administration staff
• Training on relevant hospital systems
• Access to online learning and development through My Health Learning
• Ongoing support to help you build confidence and succeed in the role

What We Can Offer You

At Hunter New England Health, enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. You'll contribute to the team enriching health in millions of ways every day. On top of this we also offer:

• 4 weeks annual leave (pro‑rate for part time employees)
• Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance
• Salary packaging options - up to $11,600 plus novated leasing
• Fitness Passport for health and well‑being - discounted gym options for you and your family
• Employee Assistance Program (EAP) for staff and family members

Additional Information

• An eligibility list will be created for future permanent part time and temporary part time vacancies.
• To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

For role related queries or questions contact Sonya Benson on [e-mail]

Information For Applicants

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact [e-mail] for confidential support.