Administration Assistant

Beneco; City of Canada Bay; On-site; AUD 50,000 - 60,000; Full time

Job summary

Beneco is seeking an Administration Assistant for our Rhodes office to support the occupational rehabilitation team and keep operations running smoothly. This role suits someone with admin experience in allied health, workers compensation or related fields and a knack for accurate case administration and timely follow-up.

You will handle referrals, manage bookings and records, and provide professional service to colleagues and clients.

Qualifications

• Experience in administration within occupational rehabilitation, allied health, workers compensation or a related field.
• Strong, discreet handling of patient or client information.

Responsibilities

• Coordinate day-to-day admin and business support tasks, including meeting rooms, schedules, and correspondence.
• Receive, review and process new referrals.
• Manage appointment bookings and client records; follow up communications.
• Provide friendly, professional service to colleagues and visitors.
• Follow up on tasks to keep deadlines met.
• Use MS Office and practice management software to support reporting, scheduling and communication.
• Keep records accurate and processes running smoothly.
• Spot opportunities to simplify administrative tasks.

Skills

MS Office

Customer service

Communication

Organised

Practice management systems

Team collaboration

Tools

HICAPS

Practice management software

Job description

Join Beneco as our newest Administration Assistant

At Beneco, we're all about people. We value collaboration, integrity, and creating an environment where everyone can thrive.

We're looking for an Administration Assistant to join our Rhodes office, 5 days a week, to help keep our operations running smoothly. You will play an important role in supporting our occupational rehabilitation team and helping us deliver responsive, high-quality services to our clients and stakeholders.

This opportunity would suit someone with administration experience in occupational rehabilitation, allied health, workers compensation or a similar service environment who understands the importance of accurate case administration, timely follow-up and effective stakeholder communication.

What You’ll Be Doing

• Coordinating day to day admin and business support tasks, including meeting rooms, schedules, and correspondence.
• Receiving, reviewing and processing new referrals
• Managing appointment bookings, patient or client records, and follow up communications.
• Providing friendly, professional service to colleagues and visitors.
• Following up on tasks to keep things on track and deadlines met.
• Handling sensitive and confidential information with care, including patient or client records.
• Using your tech skills in MS Office and practice management or scheduling software to support reporting, scheduling, and communication.
• Keeping records accurate and processes running smoothly.
• Spotting small improvements to make admin tasks easier and more efficient.

What We’re Looking For

• Previous administration experience in occupational rehabilitation, allied health, workers compensation, insurance or a related field
• Comfortable managing patient or client information with discretion and accuracy.
• Experience with HICAPS is highly regarded
• Strong customer service and communication skills, including handling sensitive conversations with care.
• Organised, detail focused, and reliable.
• Tech savvy with confidence using MS Office and practice management systems.
• A proactive team player who enjoys supporting others.

Why Beneco?

When you join Beneco, you're not just taking on a role, you're becoming part of a team that values your contribution and encourages growth. You'll be supported, appreciated and given the opportunity to make a real difference in how we deliver our services every day.