Administration Assistant

Apply Now; Australia; Remote; AUD 37,000 - 53,000; Full time

Benefits offered by this job

Stable, long-term career

Inclusive team culture

Training & support

Impact in a fast-paced environment

Job summary

Ensign Services, based at Murdoch Laundry, is Australia’s largest provider of managed laundry and textile services. We are hiring an Administration Assistant for a stable, full-time team, Monday to Friday, with 32.67 per hour plus 12% super and an immediate start.

You will be the friendly link between our customers, production and internal teams, handling orders, dockets, data entry and daily reports while supporting Account Managers and promoting accurate records.

Qualifications

• Experience in administration, customer service or clerical roles.
• Strong communication skills and a confident phone manner.
• Good numeracy, literacy and general computer skills (Excel/Word).
• Ability to multitask and meet deadlines in a busy environment.
• Experience in industrial or production settings (desirable).
• Knowledge of AS400 or industrial garments (desirable).

Responsibilities

• Process and prepare daily delivery dockets and production paperwork.
• Receive and action customer orders and queries (email, phone, fax).
• Ensure accurate data entry, filing and record management.
• Support Account Managers with administration tasks.
• Reconcile end-of-day paperwork and submit revenue.
• Enter CANs and process manual charges and credits.
• Distribute daily and weekly reports.
• Assist with route changes and general office coordination.
• Provide backup support to the wider team.

Skills

Customer service

Administration

Data entry

Communication

Excel/Word

Tools

AS400

MS Office

Job description

Full-time / Monday-Fri / $32.67 per hour + 12% super / Immediate Start

Join Australia's largest provider of managed laundry and textile services and play a key role in supporting our customers and frontline operations. Based at our Murdoch Laundry, this is a fantastic opportunity to join a stable and growing multinational organisation where every day is fast-paced, hands-on and rewarding.

At Ensign Services, we proudly service major partners across retail, corporate, health, education, industrial and resources sectors and our Customer Service Coordinators are essential to ensuring we deliver a seamless experience.

Why You'll Love This Role

• Stable, full-time employment with a large national organisation
• Monday to Friday (no weekends)
• Supportive, inclusive, small-team environment
• On-the-job training with opportunities to grow your skills
• Work that is varied, busy and highly valued by the business

About the Role

As an Administration Assistant, you'll be the friendly and efficient link between our customers, our production team, and our internal stakeholders. You will:

• Process and prepare daily delivery dockets and production paperwork
• Receive and action customer orders and queries (email, phone, fax)
• Ensure accurate data entry, filing, and record management
• Support Account Managers with administration tasks
• Reconcile end-of-day paperwork and submit revenue
• Enter Customer Action Notes (CANs) and process manual charges and credits
• Manage daily and weekly report distribution
• Assist with route changes and general office coordination
• Jump in to support the wider team where needed

About You

You’ll thrive in this role if you enjoy a mix of customer contact, administration and problem-solving - all while keeping things organised in a busy environment.

We’re looking for someone who brings:

• Experience in administration, customer service or clerical roles
• Strong communication skills and a confident phone manner
• Sound decision-making and problem-solving ability
• Great attention to detail and the ability to multitask
• Good numeracy, literacy and general computer skills (Excel/Word)
• Ability to work independently and meet deadlines
• Experience in an industrial or production environment (desirable)
• Knowledge of AS400 or industrial garments (desirable)

Above all, you are reliable, proactive, team-focused and committed to delivering excellent customer service every day.

What We Offer

• A stable, long-term career opportunity with a respected national brand
• A welcoming and inclusive team culture
• Training and ongoing support
• The chance to make a real impact in a fast-paced environment

Please note

Successful applicants will be required to complete a pre-employment medical, including drug and alcohol screening.

Ensign is an Equal Opportunity Employer and encourages indigenous Australians to apply.

If you are looking to be part of a great team then we may have the job for you.We offer stable employment opportunities to people from all walks of life; in supportive and inclusive workenvironments. As leaders in the provision of textile management and laundry services to a wide range ofindustries we know the importance of our people.

Our fantastic teams work behind the scenes to provide services that support essential healthcare and agedcare facilities as well as the Industrial, Food, Accommodation and Retail sectors. We are focused on puttingsafety first and setting up our team members for success with on the job training and access to formalqualifications in laundry operations.